To get your account back up and running, we’ll need some details. The more you are able to provide, the easier it will be to recover your account.
For more information on why your account may have been suspended please visit our FAQ.
In what year did you create your account?
When was the first time you used Skype with this account?
In which country/region did you create your account?
If you have previously purchased anything on Skype, let us know the payment method you used (for example, credit card, PayPal, Skrill). Choose ‘Never paid for Skype’ if you haven’t bought any Skype products.
What payment method did you use?
Enter the first 6 and last 4 digits of the card used to make your Skype purchase
Please provide details about the payment method you used.
The email address you use for your PayPal payments.
The email address you use for your Skrill payments.
Tell us the details of up to three of your Skype contacts. You can use their actual name or Skype Name if you know it.
Your Skype contact 1
Your Skype contact 2
Your Skype contact 3
To prove you’re actually a real person and not an automated bot, enter the characters in the image below into the box.