Recover your account

Your Skype Name or Microsoft account

Please enter the details you use to sign into Skype. This may be a Skype Name or Microsoft account (

Your details

Your payment history

If you have previously purchased anything on Skype, let us know the payment method you used (for example, credit card, PayPal, Skrill). Choose ‘Never paid for Skype’ if you haven’t bought any Skype products.

Your Skype contacts

Tell us the details of up to three of your Skype contacts. You can use their actual name or Skype Name if you know it.

and finally...

To prove you’re actually a real person and not an automated bot, enter the characters in the image below into the box.