If you discover that there has been evidence of suspicious activity on your account, there are several steps you can take to report this activity to Skype so we...

If you suspect that someone else has your Skype Name and password (or your Microsoft account information), you should do the following: Check your computer’s...

If you think there has been an unauthorized Skype charge on your credit or debit card, it is most likely for one of the following reasons. The charge is a...

If you feel you're receiving abusive behavior (abuse, threats, blackmail, harassment) on Skype from another Skype user, there are a few steps you should take:...

This article is also available for: Windows desktopMacLinux Skype’s privacy settings let you control who can contact you on Skype. You can easily change your...

Windows

Your security is very important to us, and when we suspect that your details might have fallen into the wrong hands, we sometimes take action by temporarily...

Skype for modern Windows has been designed to be always on, so you never miss a message. However, if you do not wish to be disturbed, you can easily sign out (...

Windows

If you believe your account has been suspended, taken over, hacked, or otherwise compromised, there are steps you can take to regain access to your account. If...

Social engineering describes a number of low-tech approaches designed by fraudsters to make you divulge valuable private information or engage in activities...

All Skype-to-Skype voice, video, file transfers and instant messages are encrypted. This protects you from potential eavesdropping by malicious users.If you...

Malicious code is a computer program put on your computer either without your knowledge (such as when you browse an infected website) or which you are tricked...

When you receive a notification to add a contact, you have the opportunity to add, ignore or block the person.  If you choose to block them, you are presented...

Chargebacks happen when you inform your bank, credit card company or other financial institution such as PayPal, that you dispute a payment made by them on your...

The world is changing – devices are now smaller and mobile, and people are accessing Skype from a variety of devices all over the world. This shift prompted us...

This article is also available for:MacIf you have a website or a blog and want to let even more people get in touch with you, you can install a new Skype button...

Windows

Occasionally, you may see advertisements for other companies in Skype (if you're using the free version of Skype). Advertisements help keep Skype free for...

Windows

If you have received an email telling you that your account has been suspended for subscription abuse, you can continue to make free Skype calls and send...

If you receive an email claiming to be from Skype that you suspect is fraudulent, please DO NOT open any attachment to the email, reply to the email, or click...

You receive alerts and messages, including Help & Skype tips or Promotions, when you are signed into Skype, underneath your Contacts list.The alerts and...

Windows

If you feel that content that you see in a video in a profile mood is inappropriate or unlicensed, you can report that content as follows: Dailymotion - click...

Only download the Skype install file from the Skype website. Do not download Skype install files from anywhere else. If you have downloaded a Skype install file...

Windows

You may wish to download content to run with Skype, such as device drivers for a webcam. When doing so you may see a pop-up window warning you that a third...

You can block a Messenger contact to prevent them from calling and instant messaging you, and from seeing your status.To block a Messenger contact: Sign in to...

Skype's websites and software are not intended for or designed to attract users under the age of 13. We encourage parents to be involved in the online...

This article is also available for:Windows desktopYou can change your call settings to only allow calls from people in your contact list. To do this: Sign in to...

Mac

This article is also available for:Windows desktopNo one can see your email address when looking at your profile. Skype stores it so that friends who already...

Mac

This article is also available for:Windows desktopIf you are receiving unwanted calls to your Skype Number, then you can block certain numbers from calling you....

Mac

Cookies are little pieces of information that Skype, or your internet browser, may store on your computer's hard drive. Cookies enable Skype to: Recognize you...

This article is also available for:MacLinuxWhen you sign in to Skype, your Skype Name is added to the dropdown list on the sign-in screen.To remove your Skype...

Windows

This article is also available for:MacYou can control who is able to send you video calls. To do so: Sign in to Skype. In the menu bar, click Tools > Options......

Windows

This article is also available for:MacYou can change your call settings to only allow calls from people in your contact list. To do this: Go to Tools > Options...

Windows

This article is also available for:MacYou can customise which notifications pop up in the lower right of your screen whilst Skype is running.To turn...

Windows

Skype takes your security and protection of your personal details very seriously. We use several security technologies and we work hard to keep your personal...

Sometimes, when we are showing you sensitive information about your account (for instance, your Payment Settings) for added security we will ask you to enter...

Skype is committed to protecting the security of your personal information.  If you believe someone is trying to exploit your personal data via Skype, you can...

This article is also available for:Windows desktopMacWhen you sign in to Skype, your Skype Name is added to the drop-down list on the sign-in screen.To remove...

Linux

You can block a contact to prevent them from calling you on Skype, instant message you or see when you’re online. You can also remove contacts from your contact...

Android

This article is also available for: Windows 8MacLinux Skype’s privacy settings let you control who can contact you on Skype, and help you manage your...

Windows
Windows 8
Windows Phone

You can control who contacts you on Skype by changing your privacy settings. To avoid nuisance calls and unwanted instant messages, you can choose to only allow...

Mac

This article is also available for: Windows desktopWindows 8Mac You can use your privacy settings in Skype for Linux to control who can and cannot contact you....

Linux

This article is also available for:WindowsIf you have activated voice messaging, people can leave you messages according to your privacy settings.By default,...

Mac

This article is also available for: Windows desktopWindows 8Linux Skype’s privacy settings let you control who can contact you on Skype, and help you manage...

Mac
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