Skype Connect provides connectivity between your business and the Skype community. By adding Skype Connect to your existing SIP-enabled PBX, your business can...

The following table can help you to resolve problems with Skype Connect.Before you begin, make sure there is not a problem with Skype at the moment. Do this by...

If you use Skype Connect and you are having DTMF (dial pad tone) issues, check the following possible causes: Check Description Are you using RFC 2833 (out of...

If you use Skype Connect and cannot call mobile or landline numbers, check the following possible causes: Check Description Have you sufficient Skype Credit...

If you use Skype Connect and you’re experiencing problems with its call quality, check the following possible causes: Check Description Have you tried calling...

The reason you are getting a 403 error is because you’re not sending the call from a Skype Connect account.Skype Connect uses the From header, which should...

If you use Skype Connect and are only getting one-way audio, check the following possible causes: Check Description Does the caller have low internet bandwidth?...

Your SIP-enabled PBX might cause problems with any of the following: Hunt Groups Call Hold Music on Hold Internal network routingIf you're experiencing issues...

If you use Skype Connect and your calls keep dropping mid-call, check the following possible causes: Check Description Is your internet connection losing...

If you use Skype Connect and calls to one or more Skype Numbers assigned to a SIP Profile are not working, it may be that the Skype Numbers are expiring without...