Looking for Skype for Business? If you’re having issues with your calls, it’s probably caused by an internet connection or computer hardware problem.  ...

Looking for Skype for Business? This article is also available for: Windows 8MacLinuxWindows Phone 8iPhoneiPadAndroid phonesAndroid tabletsBlackBerry 10 Watch...

Windows
Windows Phone

Looking for Skype for Business? If your contacts cannot hear you on calls, and you've already gone through all the steps in the Connection Troubleshooter, it's...

Mac
Windows
Windows 8

Looking for Skype for Business? You can use Skype emoticons to liven up your instant message conversations, or you can add them to your mood message to let your...

Windows

Looking for Skype for Business? Your internet connection (or your friend's) are the main source of problems you might encounter with calls and video calls on...

Mac
Windows
Windows 8

Looking for Skype for Business? This article is also available for: Windows 8 Mac Windows Phone 8 iPad iPhone Android phones To open Skype, double-click the...

Windows

Looking for Skype for Business? There are two steps you should take to delete your Skype account.  First, you can remove personal information linked to your...

Mac
Linux
Windows

Looking for Skype for Business? If you're having problems with video on a Skype call, and you've already tried the steps in the Connection Troubleshooter, there...

Mac
Windows
Windows 8

Looking for Skype for Business? You can link your Skype and Microsoft accounts on most devices that run Skype, such as desktop and laptop computers, smartphones...

Looking for Skype for Business? This article is also available for: Windows 8 Mac Linux Windows Phone 8 iPad iPhone Android phones Android tablets BlackBerry 10...

Windows

Looking for Skype for Business? If you can't hear your contacts on Skype calls, and you've already gone through all the steps in the Connection Troubleshooter,...

Mac
Windows
Windows 8

Looking for Skype for Business? You might see a message saying "Skype can't connect"; this might mean your software is out of date and you need to upgrade. If...

Looking for Skype for Business? This article is also available for: Mac Your conversation history is all the instant messages you’ve sent to and received from...

Windows

Looking for Skype for Business? This article is also available for: Mac If you have activated Voice Messaging, people can leave you messages according to your...

Windows

James is probably the city’s most stylish accountancy student – and an expert on training shoes and trading currencies. He used to use Messenger with a webcam,...

Windows

This article is also available for: Windows 8MacLinuxWindows Phone 8Android phonesAndroid tabletsiPhoneiPadBlackBerry 10 Watch the video to see how you can call...

Windows

To use more than one Skype account on the same computer at the same time, you need to start a new instance of Skype. From the Windows taskbar, click Start > Run...

Windows

This article is also available for: Windows 8 Mac Linux Windows Phone 8 iOS Android BlackBerry 10 Skype for Windows desktop gives you several options to sign in...

Windows

We’re really proud of Skype for Windows 8, but we haven’t forgotten about the desktop. Skype for Windows desktop is still being developed and works really well...

Windows

The following advice can help if you have a problem downloading the latest version of Skype. Important: Only download the Skype install file from the Skype...

Windows

The latest version of Skype for Windows desktop includes some changes that have improved video calls, group video calls and screen sharing. Unfortunately, these...

Windows

This article is also available for:MacWith the latest version of Skype for Windows desktop you can sign in to Skype with your Facebook account and merge your...

Windows

Watch the video to see how to make a group audio call in just under a minute. A step-by-step guide is also available below.       You can share a group call...

Windows

When you try signing in to Skype for Windows desktop, you may sometimes get a blank blue screen displaying only the Skype logo. (You might also get a blank...

If you open Skype for Windows Desktop and it crashes before you get a chance to do anything, don't worry -- there's nothing wrong with your computer. This...

This article is also available for: Mac Watch the video to see how to make a group video call in just under a minute. A step-by-step guide is also available...

Windows

To work correctly, Skype requires unrestricted outgoing TCP access to: All destination ports above 1024 (recommended) or Ports 80 and 443  If your firewall...

Windows

At Skype, we regularly release updates to our software. With every update, we introduce new features, improve existing ones and fix bugs. Older versions of...

Windows

Looking for the latest Skype for Windows desktop releases? Wondering what feature changes and improvements are in each release? Check the table below for all of...

This article is also available for: Mac Linux iOS Windows 8 Android Nokia X The following questions and answers will help you get started with using Skype WiFi:...

Windows

Microsoft Software License Terms Microsoft Skype LoginCleanup These license terms are an agreement between Microsoft Corporation (or based on where you live,...

Your Skype Name is a unique user name that many people use to sign in to Skype; it was created when first signing up for a Skype account. Note: Many people (...

This article is also available for: Windows 8MacAndroid A group conversation allows you to send instant messages to two or more contacts simultaneously. You can...

Windows

Yes you can. If you connect to the internet through a proxy server, Skype will automatically detect your proxy settings. However, if for some reason Skype...

Windows

You might notice Skype attempting to correct your spelling, even though you know you’re spelling everything right in your language. To turn off the spell-check...

Windows 8

The following table can help you to resolve problems with group video. Looking for instructions on how to make a group video call? Problem Resolution Some...

Windows

To call international numbers from Skype you’ll need to buy a little Skype Credit or a subscription. Learn more about mobile and landline rates. To dial an...

Windows

To join your Skype group call from a mobile or landline, your friends need to dial your Skype Number. You can then add them to the group call in Skype. You can...

Windows

This article is also available for: Windows 8 Mac Linux iPad iPhone Windows Phone 8 Android phones Android tablets BlackBerry 10 Have you downloaded Skype and...

Windows

When you're installing the latest version of Skype, it's possible you'll see an update failure and an error code 1603. This is caused by issues with installing...

Windows

Yes. Any group call can have the host plus up to 25 participants, and these can be either people using Skype or calling in on a mobile or landline.However, if...

Windows

You can run Skype for Windows desktop from the command line. For example, if you have installed Skype in the default location, type the following command (...

Windows

Assistive features help people with disabilities navigate and control their device as well as get better access to online content.The following is a list of...

You can use both Skype for modern Windows and Skype for Windows desktop in Windows 8. If you’re on Windows XP, Vista or 7 you can continue to use Skype for...

Windows

The video image in full screen mode is automatically scaled to the aspect ratio of your computer’s monitor or your device’s internal display. Sometimes, during...

Mac
Windows
Windows Phone

Occasionally, you may see advertisements for other companies in Skype (if you're using the free version of Skype). Advertisements help keep Skype free for...

Windows

If you’re using the desktop version of Skype on your Windows 8 device and you’ve set the display sizing settings to a non-standard scale (such as 110%), this...

Windows

This article is also available for: Mac If you have a legacy Skype button on your site, it will stop working after May 2015. Legacy Skype Buttons used to let...

Windows

This article is also available for: Windows 8MacAndroid Skype for Windows desktop allows you to change the language it uses independently of the language used...

Windows

With the latest version of Skype for Windows desktop, you can send us your usability feedback so that we can analyze it and take action to improve your Skype...

Windows

Windows Installer error code 1618 is displayed when you try to install more than one program at the same time. For example, this can happen if you install Skype...

Windows

You receive alerts and messages, including Help & Skype tips or Promotions, when you are signed into Skype, underneath your Contacts list.The alerts and...

Windows

If you want to transfer contacts between two Skype accounts, you can simply send them from one account to another using Skype for Windows desktop, Mac or...

Mac
Linux
Windows

When you are signed in to Skype, the Skype logo is displayed in the Windows taskbar. You can also see your Skype status icon displayed in the system tray at the...

Windows

The shared.xml file is a configuration file used by Skype. In certain situations, if you have contacted Skype Customer Service, you may be asked to delete this...

Windows

You can show your Microsoft Outlook contacts in Skype and call them with a little Skype Credit or a subscription. If you do this, all contacts in your Outlook...

Windows

Reinstalling or upgrading Skype can cause your firewall settings to become out of date. This can affect the quality of your audio calls.If you are using Windows...

Windows

With the latest version of Skype for Windows desktop and Microsoft Outlook 2010 or higher*, you have yet another easy way to keep in touch with your Skype...

Windows

You can take pictures of yourself with your webcam, edit them and save them as your profile picture. You can also take pictures of other people during video...

Windows

The Microsoft Bing Bar is a browser tool bar that gives you easy access to Facebook, your email, the weather and more - all with a single click.The Bing Bar is...

Windows

You can see how much bandwidth your video call is using. During a call: In the menu bar, click Call > Call Technical Info. The Call Technical Info window is...

Windows

If you can't see contacts in your contact list, follow the instructions below:  First, make sure you have the latest version of Skype installed. If you have...

Windows

Skype Home lets you view your Skype contacts. In addition, when you connect your Skype account to Facebook, you’ll see a list of your Facebook friends who are...

iPhone
Windows

Only download the Skype install file from the Skype website. Do not download Skype install files from anywhere else. If you have downloaded a Skype install file...

Windows

These instructions are for Skype for Windows desktop. You can download the latest version of Skype here. If you're not sure which version of Skype you are using...

Windows

The quickest way to close Skype is to right-click the Skype icon displayed in the system tray at the bottom right of the screen and select Quit. To make sure...

Windows

This article is also available for:Windows 8MacYou can easily reach all your Messenger buddies in Skype for Windows desktop. So there’s no need to worry as t...

Windows

A mood message is a simple little message you add to your profile to let your friends know what you’re up to or what mood you’re in. It could be a witty comment...

Windows

This article is also available for:MacYou can add mobile or landline contacts to a group conversation, just as you would add any other contact. Sign in to Skype...

Windows

Video snapshot is a tool that enables you to take pictures of yourself with your webcam, edit them and save them as your profile picture. You can also use video...

Windows

To see a history of what you have done in Skype: 1 Sign in to Skype. 2 In the menu bar, click View and select from: Voice Messages Files Sent and Received ...

Windows

This FAQ provides instructions on how to check your call quality settings, either before you make a call or at any time during the call. Checking your settings...

Windows

Yes. You can now use a Microsoft Fix it tool to troubleshoot your Skype audio issues. The Fix it tool will check things like your audio device drivers, audio...

This FAQ is for Skype for Windows desktop. For Skype for Mac, refer to these instructions. To use Skype more easily, you can enable hotkeys. These are keyboard...

Windows

Profile information displayed is only what that contact chooses to reveal about themselves. You can learn more about profiles and privacy. To see a contact’s...

Windows

To back up your Skype for Windows desktop configuration and history files, please go to C:\Documents and Settings\your_windows_username\Application Data\Skype\...

Windows

This article is also available for:MacTo use a new headset, microphone or speakers, including USB headsets, USB phones or multiple sound cards, you need to ...

Windows

This article is also available for:Windows 8To uninstall Skype for Windows desktop: Close Skype. Right-click the Skype icon in the system tray (at the bottom...

Windows

This article is also available for:MacCall forwarding is available at no extra cost with a subscription, or for a small charge per minute using Skype Credit. If...

Windows

This article is also available for: Windows 8Mac Automatic updates are the easiest way to keep of Skype for Windows desktop up-to-date. They’re turned on by...

Windows

This article is also available for: Mac When someone calls and you’re already on a call, the incoming call window opens on your screen. You can choose to Answer...

Windows

This article is also available for: Mac Troubleshoot your webcam If you're having webcam or video issues, your webcam might not be working correctly with Skype....

Windows

The volume control is on the Call Quality Information panel.To adjust your speaker volume during a call: In the conversation window, click the Call Quality...

Windows

This article is also available for: Windows 8MacLinux Skype’s privacy settings let you control who can contact you on Skype, and help you manage your...

Windows
Windows 8
Windows Phone

You can control who contacts you on Skype by changing your privacy settings. To avoid nuisance calls and unwanted instant messages, you can choose to only allow...

Mac

This article is also available for:MacThe following instructions will show you how to: Disconnect from Facebook Reconnect to Facebook Unlink your Skype account...

Windows

With Skype Connectivity (our way of connecting Lync, Skype, and Skype for Business), you can now easily reach your colleagues, business partners or customers...

Mac
Windows

You can adjust your call settings during a call – this could be a call to someone who’s on Skype, group call, video call, group video call, or call to mobiles...

Windows

When someone calls you, a call alert window appears on your screen.There are three options on the call alert window. Click... To... Answer answer the call (...

Windows

To talk with friends and family, you’ll first need to share contact details. If someone sends you a contact request, you will need to accept it before you can...

Windows
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