If you no longer want to use your Skype account, you first need to remove all your personal information from your profile. This will ensure that other people...

Microsoft Software License Terms Microsoft Skype LoginCleanup These license terms are an agreement between Microsoft Corporation (or based on where you live,...

Skype Click to Call is a really easy way for you to make calls to numbers on websites, with just one click.Learn how to get Skype Click to Call.This FAQ will...

You can link your Skype and Microsoft accounts on most devices that run Skype, such as desktop and laptop computers, smartphones, and tablets.To learn how to...

This article is also available for: Windows 8MacLinuxWindows Phone 8Windows Phone 7iPhoneiPadAndroid phonesAndroid tabletsBlackBerry 10 Make sure that you...

Skype Click to Call is a really easy way for you to make calls to phone numbers on websites, with just one click.Skype Click to Call used to be known as Skype...

The following advice can help if you have a problem downloading the latest version of Skype.Important: Only download the Skype install file from the Skype...

To enjoy the latest features and improvements, make sure you’re always using the latest version of Skype for Windows desktop.New designSkype comes now with a...

This article is also available for: MacLinux When you make a Skype call, you can sometimes encounter strange noises or shaky video. Normally, it's an audio,...

All you need to do is download Skype Click to Call to your computer and install it. After the installation is completed, restart your browser and the Skype...

This article is also available for: Mac Linux iOS Windows 8 Android Nokia X The following questions and answers will help you get started with using Skype WiFi:...

To talk with friends and family, you’ll first need to share contact details. If someone sends you a contact request, you will need to accept it before you can...

This article is also available for:Windows 8 Mac Linux iPad iPhone Windows Phone 7 Windows Phone 8 Android phones Android tablets BlackBerry 10Have you...

This article is also available for: Windows 8 Mac Windows Phone 8 iPad iPhone Android phones This guide will help you navigate the latest version of Skype for...

This article is also available for:Windows 8 Mac Linux Windows Phone 7 Windows Phone 8 iOS Android BlackBerry 10Skype for Windows desktop gives you several...

This article is also available for:MacIf you have activated Voice Messaging, people can leave you messages according to your privacy settings. If you've...

This article is also available for:Windows 8 Mac Linux Windows Phone 7 Windows Phone 8 iPad iPhone Android phones Android tablets BlackBerry 10Never used Skype...

To join your Skype group call from a mobile or landline, your friends need to dial your Skype Number. You can then add them to the group call in Skype.Learn...

This article is also available for:Windows 8MacLinuxHave you downloaded Skype and joined us? Then you’re ready to get calling.You can share a group call with up...

When someone calls you, a call alert window appears on your screen.There are three options on the call alert window. Click... To... Answer answer the call (...

Before making a video call, check that your webcam is working correctly with Skype. If it is, you’re ready to make a video call.If you're having audio or video...

You can adjust your call settings during a call – this could be a call to someone who’s on Skype, group call, video call, group video call, or call to mobiles...

This article is also available for:MacHave you downloaded Skype and joined us? Then you’re ready to get calling.With Skype Premium you can enjoy group video...

With the Lync-Skype connectivity, you can now easily reach your colleagues, business partners or customers who are using Lync, Microsoft’s communication...

It's easy to move from Windows Messenger to Skype and start chatting with your Messenger buddies like you always have.How do I get started?To get started:...

This article is also available for:MacThe following instructions will show you how to: Disconnect from Facebook Reconnect to Facebook Unlink your Skype account...

This article is also available for:Windows 8MacLinuxWindows Phone 7Windows Phone 8Android phonesAndroid tabletsiPhoneiPadBlackBerry 10Have you downloaded Skype...

This article is also available for:Windows 8MacLinuxSkype’s privacy settings let you control who can contact you on Skype, and help you manage your conversation...

To call international numbers from Skype you’ll need to buy a little Skype Credit or a subscription.To dial an international number: Sign in to Skype and click...

The volume control is on the Call Quality Information panel.To adjust your speaker volume during a call: In the conversation window, click the Call Quality...

This article is also available for:MacChecking if your webcam is working correctly with SkypeTo make sure that your webcam is working correctly with Skype: Sign...

This article is also available for:MacWhen someone calls and you’re already on a call, the incoming call window opens on your screen. You can choose to Answer,...

This article is also available for:Windows 8MacAutomatic updates are the easiest way to keep of Skype for Windows desktop up-to-date. They’re turned on by...

This article is also available for:MacA group conversation allows you to send instant messages to two or more contacts simultaneously. You can do this by either...

This article is also available for:MacCall forwarding is available at no extra cost with a subscription, or for a small charge per minute using Skype Credit. If...

This article is also available for:Windows 8To uninstall Skype for Windows desktop: Close Skype. Right-click the Skype icon in the system tray (at the bottom...

This article is also available for:MacTo use a new headset, microphone or speakers, including USB headsets, USB phones or multiple sound cards, you need to ...

To back up your Skype for Windows desktop configuration and history files, please go to C:\Documents and Settings\your_windows_username\Application Data\Skype\...

To get the full benefits of the cloud, both your device and your contact’s device must be cloud supported. If only one of you is on a cloud-supported device,...

Your Skype Name is a unique user name that many people use to sign in to Skype; it was created when first signing up for a Skype account. Note: Many people (...

Profile information displayed is only what that contact chooses to reveal about themselves. You can learn more about profiles and privacy. To see a contact’s...

This FAQ is for Skype 5.0 for Windows desktop and above. For Skype 5.0 for Mac and above, refer to these instructions.To use Skype more easily, you can enable...

These instructions are for Skype 4.2 for Windows desktop or below. Before continuing, we strongly recommend that you upgrade to the latest version. For Skype...

If you are using Skype 5.3.0.108 for Windows desktop, after signing in to Skype you may encounter a "Script Error" message similar to the one below.To resolve...

Yes. You can now use a Microsoft Fix it tool to troubleshoot your Skype audio issues. The Fix it tool will check things like your audio device drivers, audio...

This FAQ provides instructions on how to check your call quality settings, either before you make a call or at any time during the call. Checking your settings...

James is probably the city’s most stylish accountancy student – and an expert on training shoes and trading currencies. He used to use Messenger with a webcam,...

To see a history of what you have done in Skype: Sign in to Skype. In the menu bar, click View and select from: Voice Messages Files Sent and Received SMS...

The latest version of Skype for Windows desktop includes some changes that have improved video calls, group video calls and screen sharing. Unfortunately, these...

Video snapshot is a tool that enables you to take pictures of yourself with your webcam, edit them and save them as your profile picture. You can also use video...

This article is also available for:MacYou can add mobile or landline contacts to a group conversation, just as you would add any other contact. Sign in to Skype...

A mood message is a simple little message you add to your profile to let your friends know what you’re up to or what mood you’re in. It could be a witty comment...

This article is also available for:Windows 8MacYou can easily reach all your Messenger buddies in Skype for Windows desktop. So there’s no need to worry as t...

The quickest way to close Skype is to right-click the Skype icon displayed in the system tray at the bottom right of the screen and select Quit.To make sure...

This article is also available for: Mac So, you're on a call and you can't hear your friend. There are four main things that you need to check: your hardware,...

These instructions are for Skype 5.0 for Windows desktop or above. You can download the latest version of Skype here. If you're not sure which version of Skype...

Only download the Skype install file from the Skype website. Do not download Skype install files from anywhere else.If you have downloaded a Skype install file...

Skype Home lets you view and comment on the Skype, Messenger* and Facebook alerts. With the latest version of Skype, you can also update your Facebook status,...

When you try signing in to Skype for Windows desktop, you may sometimes get a blank blue screen displaying only the Skype logo. (You might also get a blank...

If you can't see contacts in your contact list, follow the instructions below:  First, make sure you have the latest version of Skype installed. If you have...

To work correctly, Skype requires unrestricted outgoing TCP access to:  All destination ports above 1024 (recommended) or Ports 80 and 443 If your firewall...

To see how much bandwidth a video call is using, you must first enable technical information to be displayed during calls.To do this: Sign in to Skype. In the...

The Microsoft Bing Bar is a browser tool bar that gives you easy access to Facebook, your email, the weather and more - all with a single click.The Bing Bar is...

You can take pictures of yourself with your webcam, edit them and save them as your profile picture. You can also take pictures of other people during video...

With the latest version of Skype for Windows desktop and Microsoft Outlook 2010 or higher*, you have yet another easy way to keep in touch with your Skype...

Reinstalling or upgrading Skype can cause your firewall settings to become out of date. This can affect the quality of your audio calls.If you are using Windows...

You can show your Microsoft Outlook contacts in Skype and call them with a little Skype Credit or a subscription. If you do this, all contacts in your Outlook...

You can enable or disable many of the features in Skype for Windows desktop. For example, you may wish to disable sending files with Skype because of the threat...

The shared.xml file is a configuration file used by Skype. In certain situations, if you have contacted Skype Customer Service, you may be asked to delete this...

At Skype, we regularly release updates to our software. With every update, we introduce new features, improve existing ones and fix bugs.Older versions of Skype...

When you are signed in to Skype, the Skype logo is displayed in the Windows taskbar. You can also see your Skype status icon displayed in the system tray at the...

Extras are little programs that give you additional features, such as playing games, increasing your productivity or personalising Skype. Extras are no longer...

To use more than one Skype account on the same computer at the same time, you need to start a new instance of Skype. From the Windows taskbar, click Start > Run...

If you want to transfer contacts between two Skype accounts, you can simply send them from one account to another using Skype for Windows desktop, Mac or...

You will hear the ringing tone through your speakers or headset, and the main Skype window will appear on your screen. You can still hang-up at any time by...

You receive alerts and messages, including Help & Skype tips or Promotions, when you are signed into Skype, underneath your Contacts list.The alerts and...

Windows Installer error code 1618 is displayed when you try to install more than one program at the same time. For example, this can happen if you install Skype...

The following table can help you to resolve problems with group video.Looking for instructions on how to make a group video call? Problem Resolution Some people...

With Skype for Windows desktop you can send instant messages to your Facebook friends and make video and voice calls to them from the Facebook contact...

So, you're on a call and the video is pixellated, or the call just keeps dropping. Sounds like you've got a problem with your connection. Don't worry, let's...

With the latest version of Skype for Windows desktop, you can send us your usability feedback so that we can analyze it and take action to improve your Skype...

This article is also available for:Windows 8MacAndroidSkype for Windows desktop allows you to change the language it uses independently of the language used by...

This article is also available for:MacWith the latest version of Skype for Windows desktop you can sign in to Skype with your Facebook account and merge your...

This article is also available for:MacIf you have a website or a blog and want to let even more people get in touch with you, you can install a new Skype button...

We’re really proud of Skype for Windows 8, but we haven’t forgotten about the desktop. Skype for Windows desktop is still being developed and works really well...

If you’re using the desktop version of Skype on your Windows 8 device and you’ve set the display sizing settings to a non-standard scale (such as 110%), this...

Occasionally, you may see advertisements for other companies in Skype (if you're using the free version of Skype). Advertisements help keep Skype free for...

The video image in full screen mode is automatically scaled to the aspect ratio of your computer’s monitor or your device’s internal display.Sometimes, during a...

You can use both Skype for modern Windows and Skype for Windows desktop in Windows 8. If you’re on Windows XP, Vista or 7 you can continue to use Skype for...

Assistive features help people with disabilities navigate and control their device as well as get better access to online content.The following is a list of...

You may find that Skype Click to Call is disabled in Mozilla Firefox. To enable it: Open your Mozilla Firefox browser. Click Tools > Add-ons > Extensions. Under...

This article is also available for:MacYour conversation history is all the instant messages you’ve sent to and received from your contacts or groups, as well as...

This article is also available for:MacSo, you're on a call and your friend can't hear you. There are four main things that you need to check: your hardware,...

You might notice Skype attempting to correct your spelling, even though you know you’re spelling everything right in your language. To turn off the spell-check...

You can use Skype emoticons to liven up your instant message conversations, or you can add them to your mood message to let your friends know how you’re feeling...

Yes you can. If you connect to the internet through a proxy server, Skype will automatically detect your proxy settings. However, if for some reason Skype...

You can run Skype for Windows desktop from the command line. For example, if you have installed Skype in the default location, type the following command (...

Yes. Any group call can have the host plus up to 25 participants, and these can be either people using Skype or calling in on a mobile or landline.However, if...

Skype 5.0 for Windows Beta is no longer supported. Installing the latest version of Skype will enable you to sign in and benefit from group video and many other...

When you're installing the latest version of Skype, it's possible you'll see an update failure and an error code 1603. This is caused by issues with installing...

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