Your registered email address is (usually) the email address you entered when you first signed up to join Skype. If you have forgotten that email address, or...

You can contact Customer Service via email and live chat*. Make sure you can sign into Skype first; if you can't sign into your account, but still need to...

If you sign into Skype, but you're immediately signed out and see the message "You have been signed out," please follow instructions below. If you see this...

To recover your username and/or password you’ll need to know the email address you used when you signed up for Skype. If you don’t have or don’t know your...

If you manually linked your Skype account to a Microsoft account, and simply want to unlink the two accounts, follow the procedure here. Unlinking your accounts...

When you create a Skype account, you are asked to provide an email address. This address is automatically set as your registered email address. If you don’t...

IMPORTANT: You can only unlink your accounts once – please ensure you want to do this before proceeding. To unlink your Skype account from your Microsoft or...

Your security is very important to us, and when we suspect that your details might have fallen into the wrong hands, we sometimes take action by temporarily...

When you sign in to or join Skype with your Microsoft account, your Skype contact list will include your Skype, Messenger and Facebook friends so you can get in...

There are two steps you should take to delete your Skype account.  First, you can remove personal information linked to your profile (full name, email and phone...

Mac
Linux
Windows

Skype for modern Windows has been designed to be always on, so you never miss a message. However, if you do not wish to be disturbed, you can easily sign out (...

Windows

This article is also available for: Windows desktop Windows 8 Linux Windows Phone 8 iOS Android BlackBerry 10 Skype for Mac OS X gives you several options to...

Mac

To import multiple contacts from Facebook to Skype: Sign in to Skype. In the menu bar, click Contacts > Import Contacts…   Enter your user name and password for...

Your Skype Name is a unique user name that many people use to sign in to Skype; it was created when first signing up for a Skype account. Note: Many people (...

To join Skype with a regular Skype account: Go to the Join us page.   Enter your profile details. Make sure that you use a valid email address, as you will need...

If you’re new to Skype, you can get started by signing up with a Microsoft account. Whether you already have a Microsoft account or need to create one, it’s...

This article is also available for: Windows desktop Windows 8 Mac Linux Windows Phone 8 iOS BlackBerry 10 Skype for Android gives you several options to sign in...

Android
Android

This article is also available for: Windows desktop Windows 8 Mac Linux Windows Phone 8 Android BlackBerry 10 Skype for iOS gives you several options to sign in...

iPad
iPhone

This article is also available for: Windows desktop Windows 8 Mac Windows Phone 8 iOS Android BlackBerry 10 Skype for Linux gives you several options to sign in...

Linux

A Microsoft account starts with an email address and a password that are used to sign in to services such as Outlook.com, Skype, OneDrive and Xbox Live, as well...

Your Skype Name is a unique user name that many people use to sign in to Skype. You created one when you first signed up for your Skype account. You may also...

If you’re new to Skype, it’s really easy to get started by signing up with a Microsoft account.To join Skype with a Microsoft account: Go to the Join us page....

You can link your Skype and Microsoft accounts on most devices that run Skype, such as desktop and laptop computers, smartphones, and tablets. To learn how to...

When you first registered with Skype, we asked you to provide us with an email address that was automatically set as your registered email address. We use your...

Live chat allows you to use instant messaging to contact our Customer Services team via our website. If you are a Skype customer, you can contact live chat...

This article is also available for: Mac Watch the video to see how you can keep your profile up to date in just over a minute. A step-by-step guide is also...

Windows

There are lots of different ways to get support for Skype. You’ve made it to one of them, but there are more to be found. Click one of the areas below to learn...

This article is also available for: Windows desktopWindows 8MacLinuxWindows Phone 8iPadAndroid phonesAndroid tabletsBlackBerry 10 Never used Skype on iPhone or...

iPhone

This article is also available for:MacWhen you sign in to Skype, you’ll see your Skype Name and your display name at the top left of the application window. It...

Windows

We make every effort to respond as quickly as possible, and most queries are answered within 24 hours. However, as most requests require research, it can take...

Account balances are updated centrally, so you may need to wait several minutes for your account balance to reflect recent purchases. If you have just made a...

Occasionally, you may see advertisements for other companies in Skype (if you're using the free version of Skype). Advertisements help keep Skype free for...

Windows

This article is also available for:MacWith the latest version of Skype for Windows desktop you can sign in to Skype with your Facebook account and merge your...

Windows

This article is also available for: Windows 8MacAndroid Skype for Windows desktop allows you to change the language it uses independently of the language used...

Windows

Make Skype even more user-friendly by turning on the accessibility support. To enable the accessible mode in Skype for Windows desktop: Sign in to Skype. Go to...

Windows

To change your billing address: Sign in to your account. Under Account details, click Billing & payments.  In the Payment settings page, select the Billing...

This article is also available for: Windows desktop You can browse your computer for a profile picture, or take a video snapshot using your webcam. To add or...

Mac

This article is also available for: Windows desktop Windows 8 Windows Phone 8 Android phones Android tablets BlackBerry 10 Your status setting lets your...

Mac

There are two types of Skype account - personal and managed. A personal account belongs to the individual using that account, whereas a managed account is...

For help and support using Skype, please contact Skype Customer Service.For help and support using a Microsoft product or service, please contact Microsoft...

Skype Home lets you view and comment on the Skype, Messenger* and Facebook alerts. With the latest version of Skype, you can also update your Facebook status,...

Windows

Skype is displayed in Default View, with everything in a single window. To resize the window: Click on a corner of the window and drag to make the window bigger...

You can block a Messenger contact to prevent them from calling and instant messaging you, and from seeing your status.To block a Messenger contact: Sign in to...

Updating your Skype profile information with the correct details can help us solve faster any problems you might experience and also protect your account. Don’t...

A mood message is a simple little message you add to your profile to let your friends know what you’re up to or what mood you’re in. It could be a witty comment...

Windows

This article is also available for: Windows desktop It’s not possible to change your Skype Name. If you want to have a different Skype Name, you will need to...

Mac

This article is also available for: Windows desktop You can customize or turn off visual and sound notifications in Skype for Mac OS X: To turn off all visual ...

Mac

This article is also available for:Windows desktopLinuxWhen you sign in to Skype, your Skype Name is added to the drop-down list in the sign-in screen.To remove...

Mac

This article is also available for:Windows desktopWith Skype 6.0 for Mac OS X or newer, you can sign in to Skype with your Facebook account, merge your Skype...

Mac

This article is also available for:MacWhen you create a Skype account, you can provide as much or as little information as you like. Some of the information you...

Windows

You can view a history of all the instant messages and files you’ve sent and received and details of any calls, text messages and voice messages that you have...

Windows

It is easy to take a screenshot with your iPad, iPhone or iPod touch, and the process is the same for all iOS devices. Once you have taken a screenshot, you can...

This article is also available for: Windows desktop Click your name or profile picture in the top left of the screen to display your profile information. Your...

Mac

This article is also available for: Windows 7Windows VistaWindows XPMacLinux This sound set-up guide will help you change the sound settings in Skype and on...

Windows

This article is also available for: Windows 8 Mac Windows Phone 8 Android phones Android tablets BlackBerry 10 Your status lets your contacts know if you’re...

Windows

When you link your Skype and Microsoft accounts, you’ll be able to get in touch with your Skype and Messenger contacts directly from Skype.The following...

This article is also available for: Windows 8 Mac Linux Windows Phone 8 iOS Android BlackBerry 10 Skype for Windows desktop gives you several options to sign in...

Windows

To change your password, follow the instructions depending on the account you use to sign into Skype. Skype account using a Skype Name Sign into your account....

It‘s easy to enjoy all the great Skype features with your friends and family. You can join Skype with your Microsoft and Facebook accounts or you can simply...

Android
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iPhone
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