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Help Windows Desktop

What's the difference between a registered email address and a profile email address?

When you create a Skype account, you are asked to provide an email address. This address is automatically set as your registered email address.

If you don’t know your registered email address, or no longer have access to it, contact Skype Customer Support for further assistance.

Your registered email address is the one you’ll need if you want to reset your password. We will also use this address for sending you notifications.

You can also add other email addresses to your profile – this can be useful if you want to add business and personal addresses, and it makes it easier for your friends and contacts who know your email address to find you on Skype.

These other email addresses are known as profile email addresses. They cannot be used to reset your password should you forget it.

If you want, you can edit your registered email address, or you can set any of your profile email addresses as your registered email address. For example, if you no longer use the email address you provided when you set up your account, you can change it at any time.

No one can see either your registered email address or your profile email addresses when looking at your profile.

Forgotten your password? Go to our forgotten password page.

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