What is the difference between a business account and a personal account?

There are two types of Skype accounts - personal and business. Personal accounts belong to the individual using that account, whereas business accounts are created in Skype Manager™ and belong to the Skype Manager that created them.

If your company’s registered address is not in the United States, you can add members to your Skype Manager with personal or business accounts. If your company’s registered address is in the United States, you cannot add members with personal accounts. United States-registered Skype Managers created before June 3, 2010, can retain already added members with personal accounts, but cannot add more members with personal accounts.

To retain control of your company's usage of Skype, we recommend that you only add members with business accounts. The reasons for this are:

  • Because a personal account belongs to the individual using that account, to retain control of your company's Skype usage, all members of your Skype Manager need to have business accounts.
  • Many features, such as call forwarding, Caller ID and Skype Numbers, cannot be assigned in Skype Manager to members with personal accounts.

The following table describes the limitations of adding members with personal accounts.

Administrator can... Personal accounts Business accounts
Add member to Skype Manager
Yes
Yes
Change member’s email and password
No
Yes
Permanently delete member
No
Yes
Take back Skype Credit
No
Yes
Assign member call forwarding
No
Yes
Set up Caller ID
No
Yes
Assign member a Skype Number
No
Yes

Find out more about Skype Manager and its features, and also check out some helpful tips for members of Skype Manager.

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