By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Help Android

How much internet bandwidth do I need with Skype Connect?

The amount of internet bandwidth you need with Skype Connect depends on:

  1. How much you use your current internet connection for email, browsing and other data.
  2. How many concurrent calls your company is likely to experience.

Depending on the call capacity you require, it may be appropriate to obtain a dedicated internet connection for Skype Connect. We recommend you seek expert advice when determining your company’s exact requirements.

Here’s a table showing the approximate number of concurrent calls that can be made using G.729 based on common internet connections:

Broadband Type Download Speed Upload Speed Number of Concurrent Calls
ADSL 0.5mb 512kbs 256kbs 6
ADSL 1mb 1024kbs 512kbs 12
ADSL 8mb 8192kbs 512kbs 12
SDSL/Leased Line 2mb 2048kbs 2048kbs 48

Skype does not recommend the use of satellite internet links or mobile internet connections for Skype Connect due to extreme latency associated with these types of connection which can severely impact voice quality.

Learn more about Skype Connect.

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Skype Connect" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now