Help Windows Desktop

How do I reactivate Skype Credit?

  1. Sign in to your account.
  2. Click Reactivate Credit.

It might take up to 15 minutes to reactivate. We'll send you an email when it's done. 

If you're in Japan, things work a little differently. Please refer to our Terms of Use for more information. 

Skype Credit will go inactive after 180 days of no use. Make sure you place a call (outside your subscription, if you have one) or send a text every 180 days. We send two reminder emails, 7 days and 2 days before your Skype Credit becomes inactive. 

Was this article helpful?

Yes No

Please let us know why we couldn't help you today

Important : Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Ask the Community

See what people are saying about "Skype Credit" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now