Learn the essentials
Our how-to videos will teach you everything you need to know to get started with Skype.
If you thought you had some Skype Credit, but aren’t able to use it anymore, it may be because it has become inactive. Skype Credit becomes inactive if you don't use it for a certain period. Don’t worry! It’s really easy to re-activate it.
To re-activate your Skype Credit:
In the future, you can keep your Skype Credit active by making sure you place a call (outside of your subscription, if you have one) or send a text every 180 days.
In case you forget, we send two email notices, 7 days and 2 days before your Skype Credit expires, to remind you to keep your Skype Credit balance active.
Need help with making a call from Skype? Check out this handy guide.