Help Windows Desktop

What is Auto-recharge and how does it work?

Auto-recharge automatically tops up your Skype Credit when your balance falls below a certain amount (typically $2 / €2 / £2). This ensures you never run out of Skype Credit and prevents calls ending mid-conversation. Auto-recharge works with credit cards, PayPal and Skrill (Moneybookers). If you attempt to use another method of payment that does not support recurring payments, you will be prompted to choose another payment method at the time of purchase.

With Auto-recharge, your credit card, PayPal or Skrill account is debited in the same way as if you were making a manual purchase, but with Auto-recharge enabled, you don´t need to approve each recharge.

Be aware that automatically recharging your Skype Credit is not the same thing as having a subscription, although both involve recurring payments. 

This FAQ contains instructions on:

Setting up Auto-recharge

To set up Auto-recharge:
  1. Sign in to your account.
  2. Click Buy Credit.
    If you bought Skype Credit before, click Add Skype Credit on the left of the page, below your account balance.
  3. Select the amount of Skype Credit you’d like to buy/add. Tick the Enable Auto-recharge option. The amount of Skype Credit bought/added will be the amount that gets topped up automatically – so if you buy/add £10 of Skype Credit, your account is topped up by £10 when it dips below the threshold. Click Continue.
  4. Select your billing country and a payment method from the drop-down list. If you are using a credit or debit card, enter your card details, then click Pay now.

If you are using PayPal or Skrill, you’ll be redirected to their web page to complete your purchase.

Learn more about purchasing Skype Credit.

Cancelling Auto-recharge

If you no longer wish to use Auto-recharge to top up your credit:

  1. Sign in to your account.
  2. In the Account details section, click Billing & payments.
  3. Click Disable under the Auto-recharge tab (next to Status).

Changing the payment method

If you wish to change your payment method, for example, when you get a new credit card, or wish to switch from PayPal to Skrill:

  1. Sign in to your account.
  2. In the Account details section, click Billing information.
  3. Click Change under the Auto-recharge tab (next to Payment method).

    The Change button next to Payment method selected in the Payment settings section.

  4. To switch to a stored payment method, select it from the drop-down list, then click Save settings.

To add a new payment method, click Add payment method, then follow the instructions.

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