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Help Windows Desktop

How do I update my credit card details?

You can easily add a new credit card to your Skype account, or delete a stored credit card.

If your credit card is about to expire, you will be notified when you sign in to your Skype account.

Adding a credit card to your account for the first time

If you don’t have any credit card details saved in your account, simply buy some Skype Credit or a subscription. You will be prompted to enter your credit card details, and these will be saved in your account and used for future purchases or recurring payments. Your credit card details are stored securely.

Adding a different credit card to buy Skype Credit

If you have previously bought Skype Credit with a credit card and you wish to use a different card, you just need to buy some more credit. During the purchase, you have the choice of using your existing credit card, or adding a new one. To add a new card:

  1. Sign in to your Skype account.
  2. On the left of the page, below your account balance, click Add Skype Credit.
  3. Choose the amount, then click Continue.
  4. Under your stored payment methods, click Use a new payment type, select your credit card type, enter your card details, then click Buy now.

Learn more about purchasing Skype Credit.

Learn more about setting up Auto-Recharge or changing the payment method associated with Auto-recharge.

Why can’t I add another credit card to my stored payment details?

Deleting a credit card

You can delete a credit card if you’ve used it to buy Skype Credit, but you can’t delete a card that is being used for recurring payments (a subscription or Auto-recharge). You have to cancel the recurring payment first.

To delete a credit card:

  1. Sign in to your account.
  2. Under Account details, click Billing & payments.
  3. On the Payment Settings page, click Stored payment details. Find the credit card you want to delete, then click Delete.

The Stored payment details section with different credit card types used and the Delete option next to each card.

  1. You will be asked to confirm. Once your card is deleted, you can add a new credit card by buying some Skype Credit.

Updating the credit card used for a subscription

If you have used a credit card to buy a subscription, you can change your credit card details as follows:

  1. Sign in to your account.
  2. Scroll down to Billing and Payments, then click Billing Information.
  3. Click Stored payment details at the top of the screen.
  4. Click the Edit link to the right of the credit card you wish to change.
  5. Make your changes.
  6. Click Save.

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