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Help Windows Desktop

What is Skype Manager™ and how does it work?

Skype Manager (previously known as the Business Control Panel) is a web-based management tool that lets you set up, manage and report on the usage of Skype across your company, all in one place.

It’s easy to create Skype accounts for your employees, control their access to features, allocate them Skype Credit and other Skype features and keep track of what everyone’s spending. If an employee leaves, you retain control of the business account, and any remaining Skype Credit and features. Skype Manager also helps you keep your calling costs and usage under control with reports that can be generated at a company, departmental or employee level.

In short, Skype Manager provides you with administrator-level control of Skype usage in your business.

To set up Skype Manager:

  1. Set up your own Skype Manager now.
  2. Follow the on-screen instructions to specify the Skype Name you want to use to set up Skype Manager. You can either use your existing personal account or create a new one specifically for your Skype Manager. Once created, you can update your Skype account details at any time.

    We recommend that you create a new Skype account to manage your Skype Manager, and use the account exclusively for this purpose. You may, therefore, find it useful to give this account a Skype Name that reflects its purpose. For example, if your company is called "Architects", then your new personal account could be "architects.admin".
     
  3. Once you have registered for Skype Manager, you will be automatically signed in to Skype Manager. The most important things you need to do now are:

    • Add members - create business accounts in Skype Manager for your colleagues.
    • Buy Skype Credit - allow your members to take advantage of products and features like Voicemail, subscriptions, Skype Numbers, Caller ID and Skype Connect™.
    • Allocate Skype Credit and assign features - provide your members with the products and features they need.

For more information on Skype Manager, there is a Quick Start Guide, a User Guide, and several tutorial movies available on the Guides page of the Skype Support site. 

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