Help Windows Desktop

How do I activate or deactivate voicemail for members in Skype Manager?

Voicemail lets you pick up messages that were left when you were busy or offline. Unanswered calls are sent to voicemail and you can listen to the calls whenever you are signed in to Skype. You can activate voicemail for your members in Skype Manager™ for free.

To activate or deactivate voicemail for selected members:
  1. Sign in to Skype Manager.
  2. Click Features in the toolbar.
  3. In the menu on the left, click Voicemail to display the Voicemail page.
  4. Click Allocate Voicemail.
  5. Check the box next to each member whose voicemail you want to activate or deactivate.

    You cannot select members whose voicemail is already activated as part of a subscription or members with personal accounts who have activated their voicemail outside of Skype Manager.

  6. Click Activate or Deactivate. It might take a few minutes until you can see it in your Skype Manager and, if activated, for your members to be able to start using it.

Members will have to set up their voicemail, such as recording their voicemail message, after it has been activated.

Learn more about setting up and using voicemail.

For more information on Skype Manager, there is a Quick Start Guide, a User Guide, and several tutorial movies available on the Guides page of the Skype Support site.

Was this article helpful?

Yes No

Why has this not helped?

Please let us know why we couldn't help you today

Important : Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Skype for work" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now