Help Windows Desktop

How do I allocate subscriptions to members in my Skype Manager™?

This FAQ contains instructions on how to allocate subscriptions to your members and cancel subscriptions.

Allocating subscriptions

To allocate new subscriptions or to change an existing subscription for a member:

  1. Sign in to Skype Manager.
  2. In the toolbar, click Features.
  3. In the Features menu on the left, select Subscriptions to display the Subscriptions page.
  4. Check the box next to each member to whom you wish to allocate a subscription. When you select a member, the options for allocating subscriptions are automatically displayed.
  5. Click the Allocate subscriptions button to display the Select Subscriptions page.
  6. Type the name of the country you’d like to call most often into the search box, then select the subscription and click Continue.

    The search box to enter the name of the country you’d like to call most often.

    To enjoy unlimited* calls to various countries with only one subscription, you can select Unlimited World or Unlimited Europe (if available) subscriptions.
     
  7. Select the subscription period and click Buy now.

The subscriptions will become available in a few minutes, and the cost of the subscriptions will be deducted from your Skype Credit balance.

After you’ve finished the purchase, you can also allocate other subscriptions to your Skype Manager members.

*A fair usage policy applies.

Cancelling subscriptions

To cancel a subscription for a member:

  1. Sign in to Skype Manager.
  2. Click Features in the toolbar.
  3. In the Features menu on the left, click Subscriptions to display the Subscriptions page.
  4. Check the box next to each member to whom you wish to cancel a subscription.
  5. Select Cancel subscription. Confirm that you'd like to cancel it.
The subscriptions and all the benefits will expire on the dates indicated for each subscription. No further costs will be incurred.

For more information on Skype Manager, there is a Quick Start Guide, a User Guide and several tutorial movies available on the Guides page of the Skype Support site.

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