Skype Help

    All products

    How do I view reports in Skype Manager™?

    Back to search results

    The reports in Skype Manager provide a useful way of keeping track of your company's usage of Skype. There are four types of reports available: Summary, Purchases, Allocations and Usage. Use these reports to keep track of the Skype Credit your company has purchased, allocated and used.

    To view reports in Skype Manager:

    1. Sign in to Skype Manager.
    2. Click Reports from your Skype Manager Dashboard.
    3. From the left menu, select the report you want to view: 
      • Summary
        Shows a breakdown of where Skype Credit has been allocated in a given month.
      • Purchases
        Shows the purchases of Skype Credit you have made in a given month.
      • Allocations
        Click Allocations, and then select Skype Credit, Subscriptions, or Skype Numbers to view a detailed report of where features have been allocated to members in a given month.
      • Usage
        Shows detailed activity of usage by member.
        If this is the first time that you have attempted to display a Usage report, click I want to access my members reports, then I want to access the reports.

        You should be aware that by accessing and monitoring personal and traffic data of members, you may be required to comply with the local data privacy laws in many jurisdictions. Please familiarize yourself with the applicable laws for your location and proposed use.

        Important: Members with personal Skype accounts have to give their consent to you to access their reports.
    4. Reports are for the current month by default. You can specify the month by selecting the month from the drop-down list in the left menu, or by clicking Previous month or Next month.
      Select a report date
    5. You can use filters to fine-tune your report. Select the filter you require from the drop-down list above the report.
    6. To save a report, click Download Reports fromt he left menu.
    7. Check the box next to each report that you want to download, select whether you want to download the reports as comma-separated value (CSV) or PDF format files, and click Generate.

     

    Was this article helpful?

    Yes No

    Please let us know why we couldn't help you today

    Important : Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling