What security measures do you have in place to help protect children on Skype?

Skype's websites and software are not intended for or designed to attract users under the age of 13. We encourage parents to be involved in the online activities of their children to make sure that no information is collected from a child without parental permission.

We take the safety of Skype end users very seriously and have security measures in place to help protect children, who have appropriate parental permissions to use Skype, from being contacted by strangers. These include:

  • Only allowing people in the child’s contact list to contact the child using Skype, including voice and video calls, chat messages and sharing screens.
  • Hiding the age, date of birth and gender of children on profile pages, so others cannot see this information.
  • Hiding children from search results unless they are returned as an exact match by Skype Name or email.

Important: Our security measures are based on the date of birth provided by the end user when creating a profile, so it is very important to enter the correct information.

Learn more about staying safe online.

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You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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