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This FAQ contains instructions on how to buy a Skype Connect channel subscription, change your Skype Connect channel subscription and cancel your Skype Connect channel subscription.
Skype Connect channel subscriptions represent the amount of concurrent calling channels you would like to use with your SIP Profile and are charged on a monthly basis. Skype Connect supports up to 300 simultaneous calling channels per SIP Profile, enabling up to 300 concurrent conversations.
You can add a channel subscription to your SIP Profile if you did not purchase one when you first created the profile:
You can only change your Skype Connect channel subscription for any SIP Profile once a day. If you change the subscription (for example, increase or decrease the number of channels), then the existing subscription is effectively cancelled and a pro-rata refund is applied to your Skype Manager. The new, replacement Skype Connect channel subscription is effective immediately and runs for 30 days from that date.
To change your Skype Connect channel subscription:
To cancel your Skype Connect channel subscription:
For more information on Skype Connect, there is a Quick Start Guide, a User Guide and several other Skype Connect guides available on the Guides page of the Skype Support site.
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