Learn the essentials
Our how-to videos will teach you everything you need to know to get started with Skype.
A SIP Profile is a SIP user account that contains all of the configuration and user data for your Skype Connect™ service.
You can create multiple SIP Profiles if your PBX can accept more than one, or if your company owns multiple SIP-enabled PBXs. You may want to set up multiple SIP Profiles that are specific to the needs of your business by creating separate ones for each department that needs one. You can then manage the elements of each SIP Profile according to the department’s business needs and budget.
Note that the maximum number of simultaneous channels you can use is restricted to 300 per SIP Profile.
To create a new SIP Profile is easy, just follow the steps below:
Each channel will allow either one incoming or one outgoing call. Skype Connect supports up to 300 simultaneous calling channels per SIP Profile, enabling up to 300 concurrent conversations.
Quantities over 100 will be rounded up or down to the nearest 10 and are nontransferable between profiles, but you can create as many profiles as you like.
If you're not sure of how many channels you think that you may need, click How many channels do I need? to display guidelines on the suggested number of channels, based on number of employees.
A channel subscription is for 30 days from the day it is bought and, unless cancelled or changed, is subsequently renewed automatically every 30 days. Skype Credit for channel subscriptions is taken from your Skype Manager balance, not from any Skype Credit allocated to the SIP Profile.
Important: The number of US minute bundles you enter cannot exceed the number of channels you have entered.
If the bundle’s minutes run out before the next renewal date, calls to the US will be charged from your Skype Manager's available Skype Credit balance at Skype Connect's standard call rates.
The password will be sent to your registered email address.
If you’re using SIP registrations, make a note of the SIP Profile’s credentials displayed, although you can retrieve them at any time.
If you have a SIP-enabled PBX that doesn't support SIP registrations, select the IP Authentication tab, enter your public IP address and UDP port in the fields displayed and click Continue. The details needed to configure your PBX (Skype Connect and IP addresses) are displayed.
Select Set up incoming calls and Allocate Skype Credit at the bottom of the screen and follow the instructions to set up your preferred settings for incoming calls and to assign Skype Credit.
To rename a SIP Profile:
Before deleting a SIP Profile, note that deleting a SIP Profile causes:
To delete a SIP Profile:
For more information on Skype Connect, you can refer to our PDF User Guides:
To get help, you can also visit the Skype Community.