Help Windows Desktop

What do I need to make a Skype group call?

You can make free* Skype group video calls on desktop and mobile devices (smartphones and tablets) so you can get in touch with even more of your friends and family. You can share a group call with up to 25 people (24 plus yourself).

Make sure you're using the latest version of Skype

It’s free to upgrade to the latest version of Skype, and you can chat and video call with your friends and family wherever they are on whatever device they use. You’ll also benefit from our best call quality and performance and you’ll be able to use all our new features like mobile group video calling, send group video messages and much more.

After you've updated Skype, each person will need:

  • A high-speed internet connection.
  • A microphone and speakers (mobile phones, tablets and most laptops have these built in).
  • A built-in camera for video calls (or a webcam, if you're using a desktop computer with no built-in camera).

If you're having trouble when attempting to make or join a group call, check below to make sure that your system or device meets the necessary requirements.

Having problems with your Skype calls? We recommend you refer to our Call Quality Guide to check your internet connection, webcam and speakers and for other tips to improve call quality. 

It is also worth checking that the computer or device hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems.  To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

To ensure that everyone can use the very latest features, and benefit from our best call quality and performance, be sure to get the latest version of Skype.

Platform

Capability

Windows XP
Windows Vista
Windows 7
Windows 8
Windows 10 

You can start and join a group call.  If you receive an error message when attempting to join, be sure to update to the latest version of Skype.

Mac

Having problems with your Skype calls? We recommend you refer to our Call Quality Guide to check your internet connection, webcam and speakers and for other tips to improve call quality. 

It is also worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems. To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

To ensure that everyone can use the very latest features, and benefit from our best call quality and performance, be sure to get the latest version of Skype.

Platform

Capability

Mac 10.9 - 10.11,
Mavericks, Yosemite,
El Capitan 

You can start and join a group video call.  If you receive an error message when attempting to join, be sure to update to the latest version of Skype.

Mac 10.6 - 10.8, Snow Leopard, Lion, Mountain Lion

You can start group calls but may have difficulty joining some. We recommend you always initiate group calls if using this platform.  Functionality may be limited for mobile participants on the call i.e. they can join with audio only.

Android

Having problems with your Skype calls? We recommend you refer to our Call Quality Guide to check your internet connection, webcam and speakers and for other tips to improve call quality. 

It is also worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems. To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

To ensure that everyone can use the very latest features, and benefit from our best call quality and performance, be sure to get the latest version of Skype.

You can start and join a group call on Skype for Android. If you receive an error message when attempting to join, be sure to update to the latest version of Skype. To run the latest version of Skype for Android, you'll need to have Android OS version 4.0.3 or above. 

If you’re making a group video call, up to 6 video streams (5 plus yourself) can be visible at one time (depending on the device you're using), the rest will be audio. In general, Android devices from 2012 onwards should support group video calling. However, the maximum number of visible video streams will vary. 

iOS

Having problems with your Skype calls? We recommend you refer to our Call Quality Guide to check your internet connection, webcam and speakers and for other tips to improve call quality. 

It is also worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems. To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

To ensure that everyone can use the very latest features, and benefit from our best call quality and performance, be sure to get the latest version of Skype.

If you’re making a group video call, up to 6 video streams (5 plus yourself) can be visible at one time, the rest will be audio.

Device

Capability

iPhone 5/5c, 5s, 6/6 Plus/6s/6s Plus
iPhone 4s

iPad Pro
iPad 2/3/4
iPad Mini/Mini 2/3
iPad Air/Air 2

iPod touch 5th and 6th generation

You can start and join a group video call.  If you receive an error message when attempting to join, be sure to update to the latest version of Skype

If you're making a group video call on an iPad 2, iPad 3 or iPad Mini, you’ll see a maximum of three video streams (including yourself). All other devices will see 6 video streams.

iPhone 4 and below
iPod touch 4th generation and below
iPad

You can't start or join group video calls on these devices.

You can start group voice calls but may have difficulty joining some. We recommend you always initiate group voice calls if using these devices.  Functionality may be limited for mobile participants on the call i.e. they can join with audio only.

Integration into Windows 10 PC and Mobile

Learn how to make a one to one video call with Skype integration on Windows 10 and Windows 10 Mobile. Currently you can't start or join group video calls on Skype for Windows 10 and Windows 10 Mobile.

Skype for Linux

Having problems with your Skype calls? We recommend you refer to our Call Quality Guide to check your internet connection, webcam and speakers and for other tips to improve call quality. 

It is also worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems. To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

You can't start or join group video calls in Skype for Linux, but you can start group voice calls. You may have difficulty joining some, so we recommend you also initiate group voice calls if using this platform. Functionality may be limited for mobile participants on the call i.e. they can join with audio only.

Skype for Xbox

It is worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems.  To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

You can start group calls but may have difficulty joining some. We recommend you always initiate group calls if using this platform.  Functionality may be limited for mobile participants on the call i.e. they can join with audio only

Skype for Web

Having problems with your Skype calls? We recommend you refer to our Call Quality Guide to check your internet connection, webcam and speakers and for other tips to improve call quality. 

It is also worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems. To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

You can start and join group calls when using Skype for Web. You can start a call with up to 10 people. If you join an incoming group call, you can have up to 25 participants.

Skype for Windows Phone

It is worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems.  To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

You can’t start or join group video calls on Windows Phone. 

You can join group voice calls but won’t be able to start them. You may have difficulty joining some group calls. If so, we recommend you login to Skype on another device to accept the call.  

Skype for Windows RT

It is worth checking that the computer or device that's hosting the group call has enough processing power and network bandwidth. Having a large number of people on the call can sometimes put too much strain on the host device and cause call quality problems.  To improve group call quality, make sure the host has a strong network and powerful processor, or you may need to reduce the number of people on the call.

You can start group calls in Skype for Windows RT but may have difficulty joining some. We recommend you always initiate group calls if using this platform.  Functionality may be limited for mobile participants on the call i.e. they can join with audio only.

 

 

* Depending on the data plan you use, mobile operator charges may apply.

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