By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Help Windows Desktop

Why can’t I add another credit card to my stored payment details?

For security reasons, we limit the number of active credit cards you can store against your account. This helps to protect our customers from fraud.

When you reach the maximum number of stored credit cards allowed, you’ll see a message telling you this on the 'Payment method selection’ page in your account.

You can select and pay with one of the other credit cards you have stored, or you can delete one of your stored cards and add a new one.

Please note that you can’t delete a credit card that’s being used for Auto-recharge or other recurring payments. You need to cancel the recurring payments first.

How do I update my credit card details?

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Ways to pay" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now