Skype Help

    How do I uninstall and reinstall Skype on desktop?

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    If you're having technical problems with Skype, sometimes uninstalling and reinstalling Skype can help.

    Windows Desktop

    1. First, you will need to quit Skype. If you have Skype in the task bar, right-click it and select Quit. If you don't have Skype in the task bar, right-click the task bar (or press Ctrl+Alt+Delete) and select Task Manager, then select Skype and select End Task.
    2. Press the Windows Windows key and R keys on your keyboard at the same time.
    3. Type appwiz.cpl in the Run dialog and select OK.

      Run dialog window
    4. Find Skype in the list, right-click it and select Remove or Uninstall. (If you can’t find Skype in your installed programs, follow the directions here).
    5. Download and install the latest version of Skype.


    Mac

    1. First, you will need to quit Skype by control-clicking Skype, then selecting Quit Skype.
    2. Open your Applications folder and drag your copy of Skype to the trash.
    3. Open Finder and search for “Skype” using the search feature in Mac OS X. Move all the results returned to the trash.
    4. Control-click on the trash button and select Empty Trash.
    5. Restart your computer.
    6. Download and install the latest version of Skype.