How do I update my firewall to work with Skype?

Some firewalls will not permit applications such as Skype to access the internet. If you have a firewall that does this, you will not be able to use Skype until you update your firewall to allow Skype to access the internet.

With most firewalls, this is easy to do. The process is usually as follows:

  1. Make sure that Skype is not running.
  2. Open your firewall.
  3. Your firewall maintains a list of applications installed on your computer. In this list, locate the entry for Skype.
  4. Configure the Skype entry to allow it to connect to the internet.
  5. Save your changes.
  6. Restart Skype and sign in.

For comprehensive instructions on using your firewall software, refer to the manufacturer’s website. If you are using Windows Firewall and have just reinstalled or upgraded Skype, these tips show you how to update your Windows Firewall settings.

Looking for information on which ports need to be open to use Skype?

Learn more about Skype security.

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