Skype Help

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    How do I use a headset, microphone or speakers with Skype?

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    If you don't have a headset, microphone or speakers, you can still use Skype to send and receive instant messages. However, to make and receive calls with Skype, you need either a headset with a microphone, or a microphone and speakers.
     

    Identifying the type of plug on your device

    Speakers, microphones and headsets have one of two types of plug: mini jack plugs or a USB plug.

    Mini jack plugs 
    •  Look like typical headphone plugs.
    • You'll have two plugs which have corresponding ports on your computer.
    • Mini jacks come in different styles. They might be color coded with one pink for the microphone and one green for the headset, or have symbols showing a microphone and headphone.
    USB plugs
    • Look flat and rectangular.
    • USB headsets, speakers and microphones only have one plug each.
    • Most computers have at least two matching USB ports that are same shape as the plug.

     

    How do I connect my microphone, speakers, or headset?

    • Microphone: Insert the pink plug (or the plug with the microphone symbol) into the port on your computer with the matching color or symbol.
    • Speakers:  Insert the green plug (or the plug with the headphones symbol) into the port on your computer with the matching color or symbol.
    • Headset:  Insert both plugs into the matching ports on your computer.
    • USB headset, microphone, or speakers: Insert the USB plug into any USB port on your computer.

    Note: Some wireless sound equipment has a USB transmitter which should be plugged in using the same method. For help pairing a wireless device, try our guide to using a Bluetooth device with Skype

    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling