Help Windows Desktop

How do I manage Skype notifications?

To turn Skype notifications on or off...

  • on Android: Tap the menu icon (three vertical lines), tap Settings > Notifications, then tap Notifications to turn them on or off. 
     

  • on iOS: From the home screen, tap Settings (gear icon) > Notifications, then tap Allow Notifications to turn them on or off. 
     

  • on Mac: Go to Skype > Preferences > Notifications, then check or uncheck all the listed notification types. 
     

  • on Skype Preview for Windows 10: Select Settings (gear icon), under Notification Settings, tap to turn each type on or off. 
     

  • on Web: Select Settings (gear icon). 
     

  • on Windows desktop: Select Tools > Options > Notifications, then check or uncheck Enable Skype for Windows desktop notifications

Yes, you can control which events you receive alerts for. Not all notification settings are available to change on all platforms. You’ll need to sign in to Skype on Windows desktop or Mac to change some of these but once changed, they will sync and persist across any other device.

  • on Mac: Go to Skype > Preferences > Notifications, then check or uncheck each notification type to turn it on or off. 

  • on Windows desktop: Select Tools > Options > Notifications then check or uncheck each notification type to turn it on or off.

There could be a few reasons why you might not be receiving notifications. Try these things:

  • Notifications will stop when you sign out. Make sure you’re connected to the internet and signed in.

  • Verify that notifications are still turned on.

  • Make sure you’re using the latest version of Skype.

On a mobile device? 
If you’re still not receiving notifications after verifying they’re turned on and making sure you’re using the latest version of Skype:

  • Verify that you haven’t turned Skype notifications off from your device settings.
    Settings are managed differently depending on the device. If you’re not sure how to check your device settings, you may need to check the manufacturer’s website.
     
  • Make sure you haven’t turned notifications off for a specific chat:
    on Android: From the chat menu, notifications are turned off if you see Disable notifications, tap it to enable notifications. 

    on iOS: From the chat header, tap Notifications, notifications are turned off if you see Turn off, tap it to turn notifications back on.
     
  • Test Push Notifications:
    on Android: From Settings, tap Test Push Notifications

    on iOS: From My info, tap Verify push notifications

    If you get an error when testing push notifications, make sure you’re connected, signed in, and have notifications enabled in the app, on your device, and allowed by the network you are connected to.
     

If you’re still not receiving notifications from specific contacts after verifying they’re turned on and making sure you’re using the latest version of Skype it means that the sender is using an outdated version. Ask them to update to the latest version of Skype.

If you close the Skype app without signing out first, you might still receive notifications. If you want to stop these notifications, you can either disable them from your Settings or sign out before you close the app. 


Ready to learn more?
How do I change my Skype settings?
How do I turn off Skype in Outlook.com?
How do I turn on/off Skype notifications in Excel, OneNote, PowerPoint or Word?
 

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