How do I use Voice Messaging and call forwarding on Skype on my mobile phone?

The following questions and answers will help you use Skype Voice Messaging and call forwarding on your mobile phone.

Where can I find my voice messages?

Depending on your device, you can find all your Skype voice messages as well as instant messaging history, call history with your Skype contacts and contact requests, in the Events or Recent tab in your Skype app.

The new, unread events are displayed in bold. Simply tap the event to open it and view the details.

If you have a Symbian phone, you won’t be able to retrieve your voice messages using your phone. To listen to your voice messages, you’ll need to sign in to Skype on a computer. Find out more.

Can I set up Skype Voice Messaging on my mobile phone?

Since you can’t set up Voice Messaging directly in the Skype app, you need to activate it from your account:

  1. Sign in to your Skype account from a computer.
  2. Select Voice Messages under Manage features.
  3. Click the link on the page and follow the instructions to set up Skype Voice Messaging.

Can I set up Skype call forwarding on my mobile phone?

Yes, you can set up call forwarding in Skype for Android and in Skype for iPhone.

Android:

  1. Sign in to Skype.
  2. Tap Profile.
  3. Tap Call forwarding.
  4. Tick the box next to Forward my calls, then tap Add number.
  5. Enter the mobile or landline number to which you want the incoming Skype calls to be forwarded, then tap Add.

iPhone:

  1. Sign in to Skype.
  2. In the Profile screen, tap Call Forwarding.
  3. Next to Forward my calls, swipe right to ON.
  4. Tap Add number…, then enter the mobile or landline number to which you want the incoming Skype calls to be forwarded, and tap Done or select a number from your iPhone.

While you can’t set up call forwarding in Skype on some devices, you can set it up from your account. To do this:

  1. Sign in to your Skype account from a computer.
  2. Select the Call forwarding under Manage features.
  3. Click the Set up call forwarding link and follow the instructions to complete the process.

You’ll need a little Skype Credit to set up call forwarding.

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Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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