Help iPhone

Making a video call (iPhone)

Have you downloaded Skype and joined us? With Skype for iOS, you can video call anyone who’s on Skype, anywhere in the world, for free*.

*Depending on the data plan you use, mobile operator charges may apply.

Before you start making video calls, you need to find your friends on Skype and add them to your contact list. When you've added your friends, it's easy to video call them. If you’re using Skype on an iPhone device running iOS 7, you’ll also need to allow Skype to use your microphone.

The following questions and answers will help you get started making Skype video calls on your iPhone or iPod touch:

How do I start a video call with Skype on my iPhone or iPod touch?

To make video calls, you'll need an iPhone 3GS or newer (or a 3rd generation iPod touch or newer). Your contacts will only be able to see you if your device has a camera. Make sure your device is running iOS 4.3 or higher, and that you’re using the latest version of Skype for iPhone.

You need to be using Skype 3.0.1 for iPhone or higher to call a contact who is using Skype for TV.

To start a video call with Skype for iPhone:

  1. Start Skype.
  2. Tap People to view your Skype contacts. Contacts with a video camera displayed next to their name are running Skype on a device with a camera, so you’ll be able to see their video during a call, and they will see yours.
  3. Select the person you’d like to call and tap the Video Call button to start the video call.

If you’re on a Skype-to-Skype voice call, you can turn the video on at any time. Simply tap the camera icon The camera icon. during a call to start sending video.

During a video call, you can:

  • Tap The camera icon. to switch between the front and back cameras, or to turn your video off.
  • Tap The microphone icon. to turn your microphone on or off.
  • Tap The speakerphone icon./The headset icon./The Bluetooth icon. to turn the speakerphone function on or off, or switch to a headset.
    If you want to switch to a Bluetooth headset that you haven’t set up yet, just go to your iPhone’s menu and select Settings > Bluetooth.
  • Tap The instant message icon. to view and send your instant messages.
  • Tap The end call icon. to end a call.

Which camera can I use for a video call and how do I adjust the picture?

If you have an iPhone or iPod touch with two cameras, you can switch between them during a Skype video call. Tap the screen to bring up the call options, then tap the camera icon to choose whether you want to display your Front Camera or Back Camera. If you have an iPhone 3GS, it will always use the back camera.

You can also turn the camera off by selecting No Camera. To turn the video back on, tap the camera icon again and then select the camera you want to use.

If you turn your device to landscape mode, the camera picture will automatically rotate.

In both the portrait and landscape mode, double-tapping anywhere on your screen will turn on full screen video. Double-tapping again will restore the picture to its normal size.

Can I participate in sharing screens?

Yes, you'll be able to receive screen shares from people using Skype for Windows or Mac OS X. Currently, you cannot share your iPhone’s screen with other people, and you cannot receive a screen share from another person using an iPhone.

Can I participate in a group video call?

No, the call will automatically switch to audio only, as Skype for iPhone and iPod touch do not support group video calls.

Why am I experiencing poor video call quality?

You can make Skype video calls over WiFi or a 3G/4G networks*.

The quality of the video you send and receive from your iPhone or iPod touch depends on your internet connection. For best results, make sure you have nothing else running that might use up your bandwidth.

*Additional data charges may apply. Check with your mobile operator for details.

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