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Help iPhone

Making a video call (iPhone)

Have you downloaded Skype and joined us? With Skype for iOS, you can video call anyone who’s on Skype, anywhere in the world, for free*.

*Depending on the data plan you use, mobile operator charges may apply.

Before you start making video calls, you need to find your friends on Skype and add them to your contact list. When you've added your friends, it's easy to video call them.

The following questions and answers will help you get started making Skype video calls on your iPhone or iPod touch:

How do I start a video call with Skype on my iPhone or iPod touch?

To start a video call with Skype for iPhone:

  1. Start Skype.
  2. Type the name of the person you wish to call into the Search bar to find them. Alternatively you can click on the Contacts tab or scroll through your conversation list to find the most recent conversation with that person.
  3. Tap the contact, then tap the Video Call button at the top of the screen to start the video call.

If you’re on a Skype-to-Skype voice call, you can turn the video on at any time. Simply tap the camera icon The camera icon. during a call to start sending video.

During a video call, you can:

  • Tap The camera icon. to switch between the front and back cameras
  • Tap  or to turn your video off.
  • Tap The microphone icon. to turn your microphone on or off.
  • Tap at the top-right of the screen to view and send your instant messages.
  • Tap The instant message arrow. at the top-left of the screen to navigate away from the video call screen (the call will stay active until you end the call).
  • Tap the red active call banner at the top of your screen to go back to the call.
  • Tap The end call icon. to end a call.

Which camera can I use for a video call and how do I adjust the picture?

If you have an iPhone or iPod touch with two cameras, you can switch between them during a Skype video call. Tap the screen to bring up the call options, then tap the camera icon to choose whether you want to display your Front Camera or Back Camera.

If you turn your device to landscape mode, the camera picture will automatically rotate.

In both the portrait and landscape mode, double-tapping anywhere on your screen will turn on full screen video. Double-tapping again will restore the picture to its normal size.

Can I participate in sharing screens?

Yes, you'll be able to receive screen shares from people using Skype for Windows or Mac OS X. Currently, you cannot share your iPhone’s screen with other people, and you cannot receive a screen share from another person using an iPhone.

Can I participate in a group video call?

No, the call will automatically switch to audio only, as Skype for iPhone and iPod touch do not support group video calls.

Why am I experiencing poor video call quality?

You can make Skype video calls over WiFi or a 3G/4G networks*.

The quality of the video you send and receive from your iPhone or iPod touch depends on your internet connection. For best results, make sure you have nothing else running that might use up your bandwidth.

*Additional data charges may apply. Check with your mobile operator for details.

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