Help Windows Desktop

What can I do if I receive spam messages or abusive calls in Skype?

You can control who contacts you on Skype by changing your privacy settings. To avoid nuisance calls and unwanted instant messages, you can choose to only allow those in your contact list to contact you, and you can block and report any nuisance contacts.

Click the platform you use below to learn how to change your privacy settings.
 


To only allow people in your contact list to call you or send you instant messages:

 

  1. Sign into Skype.
  2. In the menu bar, click Tools, then Options.
  3. In the Options screen, click Privacy, then Privacy Settings.
  4. Under Allow calls from..., click the radio button for people in my Contact list only.
  5. You can also click the radio button for people in my Contact list only under the Automatically receive video and share screens with... and Allow IMs from... areas.
To block and report a nuisance contact, follow the procedure outlined here.
 

To only allow people in your contact list to call you or send you instant messages:

  1. Sign into Skype.
  2. Move your mouse over to the top-right corner of the screen (or swipe in from the right on touchscreen devices).
  3. Click or tap Settings.
  4. Click or tap Options
  5. Scroll down to Privacy.
  6. Choose Only my contacts under the Who can call you? and Who can send you instant messages? options.

To block and report a nuisance contact, follow the procedure outlined here.


To only allow people in your contact list to call you or send you instant messages:

  1. Sign in to Skype.
  2. In the menu bar, click Skype > Preferences... and then click Privacy.
  3. In the section Allow calls from, select Contacts.
  4. In the section Allow messages from, select Contacts.

To block and report a nuisance contact:

  1. In the sidebar, right-click the person you wish to block and select Block [name of contact]… A message box displays prompting ‘Are you sure you want to block [name]?’
  2. Tick Report abuse from this person to help Skype block abusers and spammers in the early phase of their activities.
  3. Click Block.

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant
Other

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Security and blocked accounts" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now