If you're unable to sign in, or you've signed in but are unable to use some Skype services, the following information may help.
We will restrict your account from using Skype's paid features if:
If your account has been restricted from using Skype's paid features:
If you've experienced either of these issues, please go to How to recover a hacked or compromised Microsoft account.
If we notice any unusual activity on your account, we will temporarily lock it to help protect you from potential fraud or abuse. Please go to Account has been locked for more information.
Learn more about Protecting your online safety, security, and privacy.
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling