If you are signed in to Skype and you receive an instant message when the conversation window is not open, a numbered badge will appear next to the contact in the sidebar. The number displayed indicates the number of unread messages in the conversation.

A red numbered badge will also appear on the Skype icon in the dock. This indicates the number of conversations with unread messages.

If you receive a new instant message from participants in a voice or video call, you can see this icon:

Click it to read the instant message.

Learn more about sending instant messages.