Try Microsoft Edge A fast and secure browser that's designed for Windows 10 No thanks Get started
If you are signed in to Skype and you receive an instant message when the conversation window is not open, a numbered badge will appear next to the contact in the sidebar. The number displayed indicates the number of unread messages in the conversation.
A red numbered badge will also appear on the Skype icon in the dock. This indicates the number of conversations with unread messages.
If you receive a new instant message from participants in a voice or video call, you can see this icon:
Click it to read the instant message.
Learn more about sending instant messages.
Why has this not helped?
Please let us know why we couldn't help you today
Thank you for your feedback
Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling