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Help iPad

Making a video call (iPad)

Have you downloaded Skype and joined us? With Skype for iPad, you can video call anyone on Skype, anywhere in the world, for free*.

*Depending on the data plan you use, mobile operator charges may apply.

Before you make the first video call from your iPad, you need to find your friends on Skype and add them to your contact list. When you've added your friends, it's really easy to video call them.

If you’re using an iPad running iOS 7, you’ll need to allow Skype to use the microphone. Also, make sure Skype is allowed to use the camera; you'll find the camera settings in the Privacy app on your iPad's home screen (tap Skype, then move the slider to green for Camera).

The following questions and answers will help you get started with making Skype video calls on your iPad 2 or later:

Important: If you have a first generation iPad, you can only receive video calls, as it doesn’t have a video camera.

How do I start a video call with Skype on my iPad?

To make video calls with your contacts, you’ll need an iPad 2 or a later model running iOS 4.3 or higher.

You need to be using Skype on an iPad 2 or later to call a contact that is using Skype for TV.

To make a video call with Skype for iPad:

Video Call button selected in the contact’s profile window

  1. Sign in to Skype.
  2. Tap People.
  3. Tap the contact you'd like to call to view their profile and tap the Video Call button.

You'll see a full-screen image of your contact’s video and your video in the bottom right corner of the screen.

During a video call, you can:

  • Tap The minimize icon to bring up or hide the sidebar, to send an IM, or to view instant messages and SMS text messages received from other contacts.
  • Tap The camera icon. to switch between the front and back cameras, or to turn your video off.
  • Tap The microphone icon. to turn your microphone on or off.
  • Tap The speakerphone icon./The headset icon/The Bluetooth icon to turn the speakerphone on or off, or switch to a headset. If your Bluetooth isn’t set up yet, just go to your iPad’s menu and tap Settings > Bluetooth, then set Bluetooth to On. Wait for your iPad to discover the Bluetooth headset, then tap it to pair the devices.
  • Tap The instant message icon. to instant message a contact you’re calling or view your IM conversation with that contact.
  • Tap The end call icon. to end a call.

With Skype for iPad you can't make video calls from the Skype dial pad.

Which camera can I use for a video call and how do I adjust the picture?

You can switch between the front and back cameras during a Skype video call. Tap the screen to bring up the call options, then tap the camera icon to choose whether you want to use your Front Camera, Back Camera or No Camera.

If you turn the camera off, you can easily turn it back on by tapping the camera icon again and choosing the camera you want to use.

The Menu displayed after tapping the camera icon.

If you turn your device to landscape mode, the camera picture will automatically rotate.

Can I participate in a group video call?

You can participate in group video calls with audio only. You cannot start a group voice or video call.

Why am I experiencing poor video call quality?

You can make Skype video calls over WiFi or a 3G/4G connection*.

The quality of the video you send and receive from your iPad depends on the quality and bandwidth available on the WiFi or mobile network you are connected to. For best results, make sure you have nothing else running that might use up your bandwidth.

*Additional data charges may apply. Check with your operator for details.

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