Can I make Skype video calls on Facebook?

Yes, you can make free video calls on Facebook using Skype. The video feature in Facebook is provided by Skype. However, you don’t use your Skype account to make video calls. You need to be signed in to your Facebook account, and you can only make video calls with your Facebook friends.

If you're having problems with your video calling, or your video calling isn't working, you might need to upgrade the plugin that allows Skype to function with your Facebook account. Follow the instructions here.

To make a free video call on Facebook:

Give permission for installation of the software if prompted by your firewall or antivirus program.

If your friend hasn’t installed the plugin yet, they’ll be prompted to do so. After the installation is complete, the video call will start automatically.

If your friend is unavailable or misses your call, you can leave them a message by clicking the New Message button.

  1. Sign in to your Facebook account.
  2. Select an online Facebook friend you’d like to video call.
  3. Click the video call button in the chat window that opens.
  4. Download and install the Facebook Video Call Plug-In if you haven’t already.
  5. A window informing you about the connection status opens. Wait till the connection is established.
  6. If your Facebook friend has already installed the video call plugin and they accept your call, the call will start right after the connection is established.

If you're having trouble making a video call (you might see an error reading "Software is temporarily unavailable"), you need to upgrade the plugin that allows Skype to work with Facebook.
  1. First, you'll need to uninstall the current plugin, which you can do by following the steps here.
  2. Next, install the latest version of the plugin.
If you're still having problems making video calls, Facebook has an extensive video call help page here. Note that Skype is not responsible for the content of external sites.

If you or the person you’re calling don’t have a webcam, you can continue with the voice call.

Supported operating systems:

  • Windows XP or higher
  • Mac OS X 10.5 or higher

Supported internet browsers:

  • Internet Explorer 7 or higher
  • Latest versions of Google Chrome and Mozilla Firefox
  • Safari 5.0 or higher

You can only video call one Facebook friend at a time. You can’t make group video calls, calls to mobiles or landlines, or use other Skype features such as sending files, sharing screens or sending SMS text messages. To use these features, you need to download Skype and sign in with your Skype account details.

You can run Skype and Facebook video calling at the same time, and can make or receive calls with either. However, your webcam cannot be shared between both applications at the same time.

You won’t see your Skype contacts within your Facebook account, but you can still keep in touch with your Facebook friends with Skype.

For additional information, please visit the Facebook Help Center.

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