Why has Skype automatically updated?

At Skype, we regularly release updates to our software. With every update, we introduce new features, improve existing ones and fix bugs.

Older versions of Skype are missing some of the great new features that Skype has to offer. That’s why Skype is set by default to update automatically to the latest version. However, you can disable automatic updates on your Windows desktop or Mac OS X at any time.

What are the new features I can look forward to?

There are loads of new features and performance improvements within the latest version of Skype which make chatting, talking and video calling with your friends and family easier and more enjoyable. 

Does this affect my Skype Credit balance or subscriptions?

No, updating Skype to the latest version does not affect your Skype Credit balance or subscriptions. Any Skype Credit or subscriptions you purchased will remain in your account as they were before the upgrade.

 

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How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

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