Why has Skype automatically updated?

Windows

At Skype, we regularly release updates to our software. With every update, we introduce new features, improve existing ones and fix bugs.

Older versions of Skype are missing some of the great new features that Skype has to offer. That’s why Skype is set by default to update automatically to the latest version. While we always recommend you use the latest version of Skype, you can disable automatic updates on your Windows desktop or Mac OS X at any time.

However, from time to time we do retire older versions of Skype to focus our efforts on improving the most recent versions of Skype. When this happens, you’ll need to upgrade your Skype client to continue using it. Please follow these instructions to upgrade to the latest version for free.

What are the new features I can look forward to?

There are loads of new features and performance improvements within the latest version of Skype which make chatting, talking and video calling with your friends and family easier and more enjoyable. 

Does this affect my Skype Credit balance or subscriptions?

No, updating Skype to the latest version does not affect your Skype Credit balance or subscriptions. Any Skype Credit or subscriptions you purchased will remain in your account as they were before the upgrade.

 

Did this answer your question?

Thank you for your feedback

Thank you for your feedback

Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community.

Why has this not helped?

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Submit

Share this article