Home Skype for Windows desktop

    Why do I get a Windows Installer 1618 error code when I install Skype?

    Windows Installer error code 1618 is displayed when you try to install more than one program at the same time. For example, this can happen if you install Skype at the same time that Windows is installing updates.

    To resolve the problem, before you install Skype make sure that you are not installing any other programs. If Windows is installing any updates, you can wait for the installation to finish, or end the the Microsoft Installer process manually. If this does not work, restart your computer and try again. 

    To end the Microsoft Installer process manually:

    1. Press Ctrl+Alt+Del and start Task Manager.
    2. In the Processes tab, select MSIEXEC.EXE.
    3. Click End Process.
    4. Install Skype.
    More information on Microsoft Installer error codes*.

    *Skype is not responsible for the content of external sites.

    Was this article helpful?

    Yes No

    Please let us know why we couldn't help you today

    Important : Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.