How can I get support for Skype?

There are lots of different ways to get support for Skype. You’ve made it to one of them, but there are more to be found.

FAQs and User Guides

You're here already! The Skype Support website contains over 600 FAQs and user guides related to everything Skype, from Skype for Windows to Skype Premium. You can search for an answer to your question and then use our filters to make sure you find out about Skype on your device, or you can browse by category and learn everything you need to know.


The Skype Community is a forum for everything related to Skype. You can search for an answer from the start page, or if you’d like to ask your own question, simply sign in with your account and complete your profile to get involved.


Over on our Facebook page, you can search for previous questions or ask your own.


Our YouTube channel has a range of videos that can help you with a problem or show you something new.

Customer Service

If you can’t find an answer to your question, or you’d like to speak to us about a specific problem, you can contact Customer Service.

Did this answer your question?

Thank you for your feedback

Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

Share this article