When you buy a Skype product (like a prepaid card or voucher) in a retail store or through a third-party vendor, you are charged in the local currency. However, in your Skype account, you can only choose a limited number of currencies to buy Skype products with (you can find out which currencies Skype supports here). If we don't support the currency you purchased your Skype product with, we’ll simply convert the value of your card or other purchase to a usable currency. This happens when you redeem the item in your Skype account.
Learn more about purchasing and redeeming Skype prepaid cards.
Why has this not helped?
Please let us know why we couldn't help you today
Thank you for your feedback
Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community
Join the conversation with other customers.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.