Try Microsoft Edge A fast and secure browser that's designed for Windows 10 No thanks Get started
This article is also available for:
Sometimes, you may see a “Disc I/O error” when attempting to sign in to Skype: “Disk I/O error. Quit and restart Skype. If you keep seeing this error, please contact Skype customer support.”
To resolve this issue, first make sure that you are using the latest version of Skype.
If the problem persists, we suggest uninstalling and reinstalling Skype:
Then, to reinstall Skype and keep your chat history:
To reinstall Skype without keeping your chat history:
If you’re still experiencing problems signing in to Skype for Mac OS X, please contact Skype Customer Service.
Why has this not helped?
Please let us know why we couldn't help you today
Thank you for your feedback
Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.
Check if there are any issues currently affecting Skype.
No emergency calls with Skype Skype is not a replacement for your telephone and can't be used for emergency calling