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Solving call quality problems (Windows desktop)
When you make a Skype call, you can sometimes encounter strange noises or shaky video. Normally, it's an audio, video or connection problem. There's usually something you can do to make a difference. First, try the simple steps in this video:
If your problem is not resolved, choose one of the categories below:
Audio problems come in a variety of forms. Whether you can't hear your friend, they can't hear you, or your calls are filled with strange echoes, there's usually something that can help. To get started, select the problem you're experiencing:
Video problems range from the technical to the practical. Maybe your webcam just isn't working, or maybe you're sat against a dark background. Whatever the problem is, there's usually something you can do to make a difference. To get started, select the problem you're experiencing:
If you can't find an answer through any of the categories above, why not ask your question in our community?