You can get a refund if:
Refund payments will be made using the same payment method you used to make the initial purchase. Skype cannot complete the refund if the original payment method is no longer available, for example your credit card expired, the PayPal account is closed, or where the payment method doesn’t allow a refund. Outside of the 14-day period in the EU, refunds are at the discretion of Skype.
Learn more about how to request a refund.
Why has this not helped?
Please let us know why we couldn't help you today
Thank you for your feedback
Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community
Join the conversation with other customers.
In training to help with Skype.
Our support team is ready to help.
What would you like to tell us about Skype?
Share your ideas with a quick survey.