Help Windows Desktop

Can I get a refund for purchases I haven’t made from Skype?

No. We can only give you a refund for purchases you’ve made directly from Skype and will not refund:

  • Purchases made through third party partners - you can contact the partner directly and they will decide whether or not to offer you a refund
  • Vouchers
  • Prepaid cards
  • Cash purchases using third party payment methods
  • Skype Credit allocated to a member’s personal Skype account by a Skype Manager administrator
  • Membership in the Skype Developer Program
     

Was this article helpful?

Yes No

Why has this not helped?

It did not solve my problem
The answer was confusing/too much to read
The answer was not relevant
Other

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Thank you for your feedback

Thank you for your feedback Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community. Visit the community

Ask the Community

See what people are saying about "Payment history and refunds" in the Skype Community.

Join the conversation

Still need help? Our support team is waiting to help you. Ask them now