Can I get a refund for my subscription?

You can get a refund for your subscription if you haven’t used it and it hasn’t expired.

It means that:

  • 1 month subscriptions can only be refunded if you request the refund within a month after you’ve purchased the subscription and you haven't used it.
  • 3 month subscriptions can only be refunded if you request the refund within 3 months after you’ve purchased the subscription and you haven’t used it.
  • 12 month subscriptions can only be refunded if you request the refund within 12 months after you’ve purchased the subscription and you haven’t used it.

Important: You can’t get a refund for recurring payments, as you agreed to recurring payments when you purchased the subscription. However, you can cancel your subscription at any time.

Learn how to cancel your subscription.

Learn more about how to request a refund.

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