Can I get a refund for my subscription?

You can get a refund for your subscription if you haven’t used it and it hasn’t expired.

It means that:

  • 1 month subscriptions can only be refunded if you request the refund within a month after you’ve purchased the subscription, provided you haven't used it at all.
  • 3 month subscriptions can only be refunded if you request the refund within 3 months after you’ve purchased the subscription, provided you haven't used it at all.
  • 12 month subscriptions can only be refunded if you request the refund within 12 months after you’ve purchased the subscription, provided you haven't used it at all.

Learn how to cancel your subscription.

Learn more about how to request a refund.

Did this answer your question?

Thank you for your feedback

Thank you for your feedback

Thank you for feedback! For further sources of help, you can always search or read answers to questions in our community.

Why has this not helped?

Please let us know why we couldn't help you today

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field above.

Submit

Share this article