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Help Android

Calling someone who's on Skype (Android tablets)

The following questions and answers will help you make Skype-to-Skype calls from Skype on your Android tablet. They will also help you receive calls to your Skype account and your Skype Number, and find your call history.

How do I make a Skype-to-Skype call?

Skype-to-Skype calls are free on your Android tablet, just like they are on your computer. To start a Skype-to-Skype call:

  1. Sign in to Skype.
  2. From your contact list, select the contact you’d like to call.
  3. Tap the call icon The call icon and select Skype call.

    When your contact answers the call, the call screen is displayed.

The call screen displayed

Here you can:

  • Tap The video call icon to turn your video on.

  • Tap The microphone icon to turn your microphone on or off.

  • Tap The Plus icon where you can view messages or the dial pad to view your instant messages. Select Show messages or Show all messages or Show dial pad while you're on a call.

  • Tap The end call button to end a call.

Learn how to call mobiles and landlines.

How do I receive Skype calls?

As long as you're signed in to Skype, you can receive Skype calls on your Android tablet. When you receive a call, you'll see an incoming call notification screen. Simply tap the green answer icon to pick up. If you don’t want to answer, tap the red decline icon to reject the call.

If you're offline and you have activated Voice Messaging, the caller will be able to leave you a voice message.

Can I make a group call?

You can’t start a group call on Skype for Android tablets, but you can join one. When you're invited to join a group call, you'll receive a call notification as usual. Simply tap the answer icon to join the group call.

You can also join a call that is already in progress. It will appear at the top of your Recent list.

Select it, tap the menu icon The menu icon and select Join ongoing call.

Can I call my Messenger buddies from Skype?

When  you sign in to Skype for Android with your Microsoft account, you can call and video call your Messenger buddies just as you would call your Skype contacts. Your contacts only need to get Skype and sign in with their Messenger account.

Can I receive calls to my Skype Number?

Yes, you can. Calls to your Skype Number will ring just like any other Skype call, as long as you are signed in to Skype.

Learn more about Skype Numbers.

Can I receive and record voice messages?

To receive and record voice messages, you only need to activate Voice Messaging from your Skype account. You can sign in to your account from your mobile browser or on your computer.

Find out more.

The easiest way to find received voice messages is from the Recent list. Any new voice messages are labeled Voice message received.

The Recent list where you can find received voice messages

To leave a voice message, select the contact that is currently offline and start a Skype call. Since the contact is offline, recording of your voice message will start right away unless they have the call forwarding feature enabled.

Can I set up call forwarding?

You can set Skype to forward incoming calls to any mobile or landline, or another Skype account. You’ll need a little Skype Credit or a subscription to forward calls to a mobile or landline, but forwarding calls to another Skype account is free.

To set up call forwarding from your Android tablet:

  1. Sign in to Skype.
  2. Tap your profile picture.
  3. Tap View profile. You’ll be redirected to your profile page.
  4. Tap Call forwarding.
  5. If you haven't already entered a number for your calls to be forwarded to, tap Add number and enter your mobile or landline number. When you have entered your number, tap Save.
  6. Make sure that Forward my calls is set to On.

Any missed calls will now be forwarded to your chosen phone number.

Where can I view my call history and hide it?

You can find all your call history in the Recent list.

The Recent list with recent contacts displayed

You’ll see a list of conversations. Simply select a conversation by tapping it. This allows you to view your call history – the time the call started and the time it ended – as well as read any instant messages that were sent as part of that conversation.

You can close conversations so they no longer appear in your Recent list. To do this:

  1. Sign in to Skype.
  2. In the Recent list, tap and hold the conversation you want to remove.
  3. Tap Remove from recent.
  4. Tap OK.

This will hide the conversation history. However, it will not delete it completely. Next time you receive an IM or a call from this contact or group, the conversation history will reappear in your Recent list.

How can I ensure the best call quality?

For the best call quality, we recommend you have a strong WiFi connection and that you don’t have a lot of other applications running. Applications such as music players and internet browsers can use a lot of your tablet’s memory.

Having call quality issues? These tips can help.

How do I set up caller ID?

If you call a mobile or landline number from Skype, no number will be displayed on the other person’s phone unless you set up caller identification. You can set up your mobile number or Skype Number as your caller ID from your account. You can sign in to your account either from your mobile browser or on your computer.

Find out more about caller ID.

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