Why can’t I redeem my Buffalo Skype voucher?

Unfortunately, some of Skype vouchers that our partner, BUFFALO INC., distributed have incorrect Skype voucher codes. Your voucher code may have an incorrect format like this “SKYPE-XXXXX-XXXXX-XXXXX-XXXXXABA6XXXX”. Don’t worry, you can still use the voucher, you’ll just need to enter a specific section of it.

To redeem the voucher, you’ll need to enter only the first 25 digits of the voucher code in the text box and ignore “ABA6XXXX”. For example, “SKYPE-XXXXX-XXXXX-XXXXX-XXXXX”. Once you’ve entered the code, simply click Redeem voucher or prepaid card. Skype Credit will be added to your account.

Learn more about how to redeem you Skype voucher.

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You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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