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Help Windows Phone

Making a video call (Windows Phone 8)

The following questions and answers will help you get started with video calling on Skype for Windows Phone 8.

How do I make a video call?

To make a video call:

  1. Start Skype.
  2. Under people, select the Skype contact you’d like to video call.
  3. Tap the video call icon The video call icon to start the video call.
  4. To end your video call, tap the red end call icon.

Currently, you can only make video calls to your Skype contacts. If your contact is offline, you can leave them a video message.

What other things can I do during a video call?

When on a video call, you can:

  • Mute your microphone
  • Turn video on or off
  • Switch between the front and rear cameras
  • Tilt your phone to switch between the landscape and portrait modes
  • Send and receive instant messages
  • View your contact’s profile information

How can I ensure the best video call quality?

The quality of a video call depends on the available network conditions. The faster your data connection, the better quality your video call will be. We also recommend that you don’t have a large number of other applications running at the same time.

With the latest version of Skype for Windows Phone 8, you can enjoy video calls in HD*.

To receive a video call in HD you’ll need:

  • At least 1 GB RAM
  • A stable internet connection (at least 1 Mbps with low packet loss)

If you’d like to make an HD video call, you’ll also need a device that has an HD camera. Other devices will generally support up to VGA quality, depending on the network conditions at the time.

* High-definition at 720p

How much data do Skype video calls use on Windows Phone 8?

A typical video call on Windows Phone 8 may need up to 1 Mbps, but video calls in HD may use between 2 and 3.5 Mbps. If your video call isn’t smooth, for example, you can hear sound but the video is frozen, closing all other applications that use data connection may help.

Video calls can use quite a lot of data so we recommend an unlimited data plan if you’re using Skype video calls over 3G or 4G networks.

Can I start or participate in a group video call?

It is currently not possible to participate in group video calls.

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