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How do I link my Microsoft Office account with my Skype account?

When you link your Microsoft Office Home or Office 365 University account with your Skype account, you can enjoy 60 minutes of free calls to mobiles and landlines every month, in more than 60 countries worldwide.

The following questions and answers will help you link your accounts and explain how to use your Skype world minutes:

How do I link my Microsoft Office account with my Skype account?

It’s easy to link your accounts and start making calls with your Skype world minutes:

  1. Sign in to Office with your Microsoft account.
  2. In the Services and products section, under Skype, click Activate your Skype world minutes. The activation page is displayed.
  3. In the activation page:
    • If you already have a Skype account, select Activate and sign in to your account.
    • If you don’t have a Skype account, click Create Skype account under New to Skype? and follow the instructions to join Skype.
  1. After you sign in to Skype, it takes a few minutes to activate your Skype world minutes. When the activation is complete, you’ll see a message saying “Your Skype world minutes are ready” at the top of the My Account screen.

That’s it - you’re ready to make calls using your Skype world minutes subscription! 
Learn more about making calls to mobiles and landlines.
 

How can I see that my Skype world minutes subscription has been activated?

To check that your Skype world minutes subscription has been activated, sign into your Skype account. In the subscriptions section in the left pane, under World minutes for Office, you’ll see how many minutes you've used and have remaining.

The subscriptions section showing the used and remaining minutes under World minutes for Office 365.
 

I linked my Microsoft Office account with the wrong Skype account. What should I do?

If you've linked the wrong accounts and would like to link your Office account with a different Skype account, follow these steps:

  1. Go to the Office deactivation page and click Deactivate.1
    You’ll see a message saying “Your Skype world minutes have been deactivated” at the top of the My account screen. Your accounts are now unlinked.
  2. Follow the steps to activate your Skype world minutes as described above and link your Office account with the correct Skype account.

If you need further assistance, you can contact Skype Customer Service.
 

Is the Skype world minutes subscription available with any Microsoft Office account?

The Skype world minutes subscription is available only with Microsoft Office Home or Office 365 University account. It is not included in the Microsoft Office 365 business or preview accounts.
 

Do I have to pay anything extra to use Skype world minutes?

No, you do not have to pay anything extra because it comes as part of Microsoft Office Home and Office 365 University.

However, if you want to extend your calling minutes or call other countries not covered by your Skype world minutes, you can buy Skype Credit or choose another subscription.
 

How does the Skype world minutes subscription work?

After you link your Microsoft Office Home or Office 365 University account to your Skype account, you can enjoy 60 minutes per month to make free calls to mobiles and landlines in over 60 countries.

It’s easy to make calls using Skype world minutes. Just dial the number from Skype and your friends and family can pick up on their phone. 

Learn more about calling mobiles and landlines on Skype.
 

Will the Skype world minutes subscription work with my existing Skype subscription?

Yes. Skype lets you benefit from all your subscriptions and uses them in the following order:

  • By plan type – unlimited2 subscriptions are used first, and limited ones are used afterwards.
  • By expiry date – subscriptions’ minutes with the nearest expiry date are used first.

What countries can I make calls from and to, using my Skype world minutes?

With Skype world minutes, you can make calls to over 60 countries.

The subscription does not cover calls to non-geographic numbers or special numbers, and you can't make emergency calls with Skype.

You can use Skype world minutes to make calls from any country in the world except the following: Algeria, Bahrain, China, Egypt, India, Korea, Kuwait, Lebanon, Libya, Morocco, Namibia, Pakistan, Qatar, Taiwan, Tunisia and United Arab Emirates.
 

Can I call a country not included in my Skype world minutes or make more than 60 minutes worth of calls?

Yes. If you want to extend your calling minutes or countries, we offer pay as you go and several subscriptions, including our unlimited plan, for countries all over the world. 

Learn more about subscriptions and the pay as you go product that Skype offers.
 

What happens if I don’t use all of the 60 minutes in a month?

Unused minutes expire at the end of each month, so make sure you use them up.
 

Can I use the Skype world minutes subscription from my mobile phone?

Yes, you can use Skype world minutes from any device where you have Skype installed.

Learn more about what devices Skype is available on.
 

1 You can only deactivate once.
2A fair usage policy applies.

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