How do I use Skype WiFi on my Android device?

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The following guides will help you get started with using Skype WiFi on your Android device:

 

How do I get Skype WiFi?

Skype WiFi is an application that you can download for free from Google Play.* Simply visit the store from your device and search for Skype WiFi.

Note that Skype WiFi is a separate application to Skype; to use Skype on your device (after connecting to a public hotspot through Skype WiFi), you still need to have Skype installed.

*Skype is not responsible for the content of external sites.

How do I start using Skype WiFi?

It’s easy to start using Skype WiFi. Just make sure you have a little Skype Credit on your account and follow these steps:

  1. Go to the network settings on your device and connect to an open WiFi network.
  2. Open the Skype WiFi app and sign in with your Skype Name or Microsoft account.
  3. If the network you’re connected to is compatible with Skype WiFi, you’ll see a message Skype WiFi is available here and the price per minute of connection.
  4. Tap Connect.
  5. Tap OK.

     

Important: Make sure you’re connected to the internet when you sign in to Skype WiFi with your Microsoft account for the first time. The application will remember your account details and you’ll able to use Skype WiFi the next time you’re at a public hotspot.

You can then start using Skype, check your email, surf the web or run other apps that need data connectivity. You can also rate the hotspot by tapping the corresponding icon.

If you’re already connected to a WiFi network and signed in to Skype WiFi, you’ll see the message You’re already online.

If you see the message You’re not connected to WiFi, then go to the network settings on your device and connect to another network that supports Skype WiFi.

Am I notified about supported hotspots automatically?

Yes, Skype WiFi notifies you if the hotspot you are connected to is supported. You only need to enable the automatic check to receive the notifications:

  1. Start Skype WiFi.
  2. Press the menu button or tap the menu icon The menu icon..
  3. Tap Settings.
  4. Tick the box next to Automatic check.

How do I connect to the internet with the hotspot provider account?

If you don’t want to use your Skype Credit, simply find the hotspot of your provider and follow these steps:

  1. Go to the network settings on your device and connect to your provider’s WiFi hotspot.
  2. Start Skype WiFi and sign in with your Skype Name and password.
  3. When the message “Skype WiFi is available here” appears, press the menu button or tap the menu icon The menu icon..
  4. Select Connect via provider and sign in with your provider account.

When you connect to the internet via provider, you’ll be charged by the provider, not by Skype.

How do I disconnect from Skype WiFi?

You can disconnect from Skype WiFi either manually by tapping the Disconnect button, or you can set the connection duration to disconnect after some time:

  1. Start Skype WiFi.
  2. Press the menu button or tap the menu icon The menu icon..
  3. Tap Settings.
  4. Tap Maximum connection time and select 30, 60 or 120 minutes.

I’m having trouble connecting to a Skype WiFi hotspot…

If you’re having problems connecting to a Skype WiFi hotspot, or you’ve received an error message saying your WiFi network is not responding, try the following:

  1. Make sure you’ve enabled WiFi on your device.
  2. If possible, move closer to the hotspot. If you can, try moving around to get a better signal.
  3. Connect to a different Skype WiFi supported network.

If you still can’t connect to a Skype WiFi hotspot, contact Skype Customer Service.

How do I pay for Skype WiFi?

You pay for Skype WiFi with your Skype Credit. When you connect to Skype WiFi on your Android device, the app will automatically reserve 30 minutes worth of Skype Credit from your balance (if you haven’t changed the maximum connection duration manually). If you don’t use all the minutes, you’ll only pay for what you actually used. Make sure you disconnect when you’re done using the app.

You can see how much you've spent on the Skype WiFi History page of your account.

If I log in to Skype WiFi, will my contacts see me online on Skype?

No, when you’re logged in to Skype WiFi, you will not appear online on Skype unless you’re already signed in to Skype.

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How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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