How can I use Skype for iPhone?

The following questions and answers will help you learn about how to use and how to get best out of Skype for iPhone:

Does Skype for iPhone work over 3G, 4G or WiFi?

You can make and receive Skype-to-Skype calls, call mobiles and landlines, and send and receive instant messages over 3G, 4G and WiFi from your iPhone.

For the best possible call quality with Skype for iPhone, we recommend that you use a strong WiFi connection. Also, make sure you don’t have a lot of other applications running on your phone.

Skype-to-Skype calls are free, and you’ll only need a little Skype Credit or a subscription to call mobiles and landlines. Operator data charges may apply when using Skype over a mobile data connection.

Can I use my iPhone normally while running Skype for iPhone?

Yes, Skype supports multitasking, so you can make and receive Skype calls and instant messages while other applications are running, even when your iPhone is locked.

The latest version of iOS* supports the following features:

  • Local notifications: You can see if someone is calling or instant messaging you even if you are using another application. You can also see contact requests, missed calls and voice messages.
  • Background VoIP: You can continue talking in the background, even if you use another application. A red Skype bar indicates that a live call is running in the background.
  • Stacked local notifications: All missed or new Skype events are shown in one alert.
  • You can lock the screen and still receive incoming calls or instant messages.
  • High definition graphics

*These features are available on iPhone 4 or later (or on an iPod touch fourth-generation or later) running iOS 5.0 or higher.

If you are on a call with Skype for iPhone and you receive a regular call on your iPhone, one of the following two things will happen:

  • If your iPhone supports multitasking, you’ll see a notification that your Skype call has been put on hold. You can then answer the call to your phone, and, on completion of the call, the Skype call will resume.
  • If you are using an iPhone that does not support multitasking and you decide to answer the call, Skype will close and sign you out.

Find out what is causing your Skype calls to drop when you receive a call on your Verizon iPhone.

Will Skype work on the iPod Touch?

Yes. Like the iPhone, Skype supports the iPod Touch (fourth-generation or newer) for calling, instant messaging, and sharing your online presence -- even when the iPod is locked.

Will Skype run on my "jailbroken" iPhone?

Skype does not support jailbroken iOS devices and is not responsible for errors or crashes which result from modifications to the underlying iPhone OS.

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Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

How else can we help?

You can always ask your question in our community, or if you have some feedback that could help us improve this FAQ, you can leave it below. Learn more about getting support for Skype.

Important: Do not enter any personal information (such as your Skype Name, email address, Microsoft account, password, or real name or phone number) in the field below.

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