To enjoy Skype voice and video calls with your contacts in Outlook.com, you need to install the Skype web plugin first. This will happen automatically the first time you make a voice or video call.
The Skype web plugin works in the following browsers:
On Windows desktop: Chrome and Edge.
On Mac OS: Chrome.
If you receive the message "Audio and video calls are not supported on your browser", be sure you are using Chrome or Edge.
Important: If your browser doesn’t support add-ons, you can send instant messages to your contacts in Outlook.com but the Skype voice and video call options won’t be available. However, you can enjoy making Skype voice and video calls from the Skype app.
The Skype web plugin is not supported on Linux and Chromebooks. Learn more about how to install the Skype web plugin.
You can also instant message your contacts in Outlook.com but you don't need the plugin for that.
Select a Skype contact and choose from the icons at the top of the screen where you can make a video call, make a voice call, add someone to make a group or simply start an instant message.
To contact friends and family who aren't on Skype, you can send them a link to join a Skype call or chat.
Start by selecting the + icon, then the Share button to send either a link or an email to your friends or family. They can then click the link to join your chat or call.
When using Skype from Outlook.com, you can use instant messaging, voice and video calling. To take advantage of all Skype features such as screen sharing or video messaging, you’ll need to use Skype on another client like Skype for Windows Desktop.