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    How do I use Skype from my Outlook.com account?

    Skype and Outlook.com, an intelligent email service from Microsoft, have come together so you can instant message and make free Skype voice and video calls with your Outlook.com contacts.

    The following questions and answers will guide you on how to use Skype in Outlook.com: 

    It’s easy, just click the Skype icon to open Skype within your Outlook.com account and you'll be able to start talking to friends on Skype immediately.

    If you already have a Skype account, you may need to link your Skype account to your Outlook.com email. Click Sign in to use your Skype ID or Microsoft account. 

    You'll receive a confirmation once you've signed in successfully.

    This will bring your Skype contacts into your Skype experience on Outlook.com. If you’re new to both Outlook.com and Skype, we’ll show you some tips on how to search for new contacts so you can get the conversation started.

    We may have some suggested contacts based on people you know who are also using Skype.

    To enjoy Skype voice and video calls with your contacts in Outlook.com, you need to install the Skype web plugin first. This will happen automatically the first time you make a voice or video call.

    The Skype web plugin works in the following browsers:

    • On Windows desktop: Internet Explorer 9 and higher, Chrome, Firefox.
    • On Mac OS: Safari, Firefox and Chrome.

    If you use several internet browsers on your computer, you only need to install the Skype for Web plugin for one and it will be available for other supported browsers as well.

    Important: If your browser doesn’t support add-ons, you can send instant messages to your contacts in Outlook.com but the Skype voice and video call options won’t be available. However, you can enjoy making Skype voice and video calls from the Skype app.

    The Skype web plugin is not supported on Linux and Chromebooks. Learn more about how to install the Skype web plugin.

    You can also instant message your contacts in Outlook.com but you don't need the plugin for that.

    Select a Skype contact and choose from the icons at the top of the screen where you can make a video call, make a voice call, add someone to make a group or simply start an instant message.

    To contact friends and family who aren't on Skype, you can send them a link to join a Skype call or chat.

    Start by selecting the + icon, then the Share button to send either a link or an email to your friends or family. They can then click the link to join your chat or call.

    When using Skype from Outlook.com, you can use instant messaging, voice and video calling. To take advantage of all Skype features such as screen sharing or video messaging, you’ll need to use Skype on another client like Skype for Windows Desktop.

    In Outlook.com you can set your status to Available or Invisible by clicking your name and selecting the status from the options displayed. Click Invisible if you don't want to appear in the Skype Directory.

    Ready to learn more?
    Finding your way around Skype for Web and Outlook.com

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    No emergency calls with Skype
    Skype is not a replacement for your telephone and can't be used for emergency calling