Why can’t I make video calls on the latest version of Skype for Windows desktop?

The latest version of Skype for Windows desktop includes some changes that have improved video calls, group video calls and screen sharing. Unfortunately, these changes mean that video calling and screen sharing won’t work on some older PCs.

As we don’t want to leave any of our users behind, we’ve created a special version of Skype for Windows desktop that will allow you to continue making video calls on older PCs.

To get video calling back, simply download the special version of Skype, sign in and start making video calls again.

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Did you know you can make video calls with three or more people anywhere in the world with Skype Premium? Find out more.

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